Topics in this conversation include: 

• Stephen explains Inova's focus on people, excellence, and becoming a true system and how they will continue to focus all of their future transformation on these three key areas. 4:22
• Inova is investing in physical infrastructure as well as virtual capabilities, making accommodations that will help them succeed in world-class, flexible care which will allow them to succeed regardless of the direction that healthcare goes over the next 20-30 years. 6:38
• Stephen explains his science-based and people-based reasoning for moving forward with a COVID vaccine requirement for employment at Inova. 9:36
• The leadership triad of a physician, nurse, and operations person within all of Inova's clinical service sites and major locations has allowed for quicker decision-making and more effective leadership. 11:53
• The values of Inova drive all decision making allowing them to focus on the basics of providing world-class care and caring for the well-being of their employees in practical ways. 14:16
• Stephen explains how their focus on both world-class care and patient focus has impacted their research department, focusing on practical solutions that can impact the patients currently in their care. 21:34

Welcome to the Health System CXO Podcast, sponsored by The Health Management Academy, featuring content designed for Health System Nurse Executives, Health Equity Officers and Strategy Executives provided by our company SME's - Anne Herleth, Jasmaine McClain, Ph.D. and Jackie Kimmell.

Subscribe today and receive the latest insights from the country's leading Health System CXO experts regularly, helping you remain current and guide your health system strategy with thought leadership and success.

The Health System CXO Podcast activates health system leaders towards outcomes and scalable solutions you can implement now.

About The Health Management Academy:
Since 1998, The Health Management Academy has cultivated the premier community of healthcare's most influential changemakers from the top U.S. health systems and innovative industry partners. We power more than 2,000 health system senior executives and 200 industry organizations through exceptional peer groups, original market insights, world-class leadership development programs and novel member alliances. Our industry-leading programs and solutions enable members to facilitate meaningful relationships, navigate strategic transformation and address critical industry issues. To learn more, visit hmacademy.com and follow The Health Management Academy on ...

Topics in this conversation include: 

• Florian discusses his international background and experience with healthcare and cost which has impacted his vision and philosophy for Cedar, describes Cedar as a company to those who come from the international world with no understanding of the US healthcare payment model, and shares the experience for his wife that launched his vision for Cedar. 1:58
• Price transparency is more of a technology issue and communication problem than a willingness issue or data problem. 13:13
• Florian shares several practical steps that Cedar is taking to improve the patient experience in regards to billing. 18:24
• Improving the patient experience from start to finish, including the billing experience, improves overall patient satisfaction which in turn increases the payment collection rate as well as the speed in which payments are received. 21:19
• Florian speaks about the importance of knowing yourself, your values, and your mission as a leader and as a company so that you can speak out about what is important to you as a person and a company without following every political or popular trend. 23:59

Welcome to the Health System CXO Podcast, sponsored by The Health Management Academy, featuring content designed for Health System Nurse Executives, Health Equity Officers and Strategy Executives provided by our company SME's - Anne Herleth, Jasmaine McClain, Ph.D. and Jackie Kimmell.

Subscribe today and receive the latest insights from the country's leading Health System CXO experts regularly, helping you remain current and guide your health system strategy with thought leadership and success.

The Health System CXO Podcast activates health system leaders towards outcomes and scalable solutions you can implement now.

About The Health Management Academy:
Since 1998, The Health Management Academy has cultivated the premier community of healthcare's most influential changemakers from the top U.S. health systems and innovative industry partners. We power more than 2,000 health system senior executives and 200 industry organizations through exceptional peer groups, original market insights, world-class leadership development programs and novel member alliances. Our industry-leading programs and solutions enable members to facilitate meaningful relationships, navigate strategic transformation and address critical industry issues. To learn more, visit hmacademy.com and follow The Health Management Academy on ...

Highlights in this conversation include: 

• Gene tells of personal experiences from his childhood with the best and worst of healthcare as well as how accidentally sitting in on an orientation for hospital management impacted his career in healthcare. 2:08
• Geo-mapping allowed Atrium to specifically help not only zip codes but areas within zip codes that were being most affected by COVID and eliminate disparities as a result. 9:45
• Rural and urban areas often struggle with similar disparities and access to care and how hospital at home has allowed Atrium to meet needs in both of these areas. 14:30
• Sustainable change in the areas of diversity and inclusion must start at the board level having conversations, setting the tone, and initiating action. 20:07
• Leading with vulnerability about personal experiences allows teammates to relate to you as a leader more personally and gives greater impact, affecting great change within the organization. 22:40 
• Gene is on the board of Best Buy and shares lessons he is learning on omnichannel approach, journey mapping customer experience, and impact on the community. 28:25

Welcome to the Health System CXO Podcast, sponsored by The Health Management Academy, featuring content designed for Health System Nurse Executives, Health Equity Officers and Strategy Executives provided by our company SME's - Anne Herleth, Jasmaine McClain, Ph.D. and Jackie Kimmell.

Subscribe today and receive the latest insights from the country's leading Health System CXO experts regularly, helping you remain current and guide your health system strategy with thought leadership and success.

The Health System CXO Podcast activates health system leaders towards outcomes and scalable solutions you can implement now.

About The Health Management Academy:
Since 1998, The Health Management Academy has cultivated the premier community of healthcare's most influential changemakers from the top U.S. health systems and innovative industry partners. We power more than 2,000 health system senior executives and 200 industry organizations through exceptional peer groups, original market insights, world-class leadership development programs and novel member alliances. Our industry-leading programs and solutions enable members to facilitate meaningful relationships, navigate strategic transformation and address critical industry issues. To learn more, visit hmacademy.com and follow The Health Management Academy on ...

Welcome to the Health System CXO Podcast, sponsored by The Health Management Academy, featuring content designed for Health System Nurse Executives, Health Equity Officers and Strategy Executives provided by our company SME's - Anne Herleth, Jasmaine McClain, Ph.D. and Jackie Kimmell.

Subscribe today and receive the latest insights from the country's leading Health System CXO experts regularly, helping you remain current and guide your health system strategy with thought leadership and success.

The Health System CXO Podcast activates health system leaders towards outcomes and scalable solutions you can implement now.

About The Health Management Academy:
Since 1998, The Health Management Academy has cultivated the premier community of healthcare's most influential changemakers from the top U.S. health systems and innovative industry partners. We power more than 2,000 health system senior executives and 200 industry organizations through exceptional peer groups, original market insights, world-class leadership development programs and novel member alliances. Our industry-leading programs and solutions enable members to facilitate meaningful relationships, navigate strategic transformation and address critical industry issues. To learn more, visit hmacademy.com and follow The Health Management Academy on ...

Highlights in this conversation include: 

• Brian discusses why tremendous growth is occurring in private equity (PE) investments as well as how this is impacting healthcare, specifically investments into pharma-related and specialized services. 2:19
• Successful partnerships often focus on alignment of values, vision, strategy, and process. 9:24
• A CEO's success is determined by the team that they build along with being able to execute strategic plans, having high EQ, and focusing on results. 22:27
• Organizations must differentiate by focusing on doing a handful of things extremely well as well as focusing on what not to do so that they are not distracted from their main goals. 26:35
• Brian describes how diversity is not only necessary socially and morally, but how it also is imperative for the success of businesses. 29:27

Welcome to the Health System CXO Podcast, sponsored by The Health Management Academy, featuring content designed for Health System Nurse Executives, Health Equity Officers and Strategy Executives provided by our company SME's - Anne Herleth, Jasmaine McClain, Ph.D. and Jackie Kimmell.

Subscribe today and receive the latest insights from the country's leading Health System CXO experts regularly, helping you remain current and guide your health system strategy with thought leadership and success.

The Health System CXO Podcast activates health system leaders towards outcomes and scalable solutions you can implement now.

About The Health Management Academy:
Since 1998, The Health Management Academy has cultivated the premier community of healthcare's most influential changemakers from the top U.S. health systems and innovative industry partners. We power more than 2,000 health system senior executives and 200 industry organizations through exceptional peer groups, original market insights, world-class leadership development programs and novel member alliances. Our industry-leading programs and solutions enable members to facilitate meaningful relationships, navigate strategic transformation and address critical industry issues. To learn more, visit hmacademy.com and follow The Health Management Academy on ...

Later, they discuss Dr. Ryu's evolving journey as a leader and how his unique intersection of identities – Gen X, Asian American, from a multigenerational household – impact his approach.

• Dr. Ryu explains his nonlinear career path and how being exposed to communities different than his suburban upbringing impacted his career and his desire to bring better value and health to the communities that he serves. 3:02
• As Geisinger considers their diverse patient mix, they are intentionally creating programs that provide proactive care for the people that they serve - 65 Forward senior care, a genomics program, Geisinger at Home, their Fresh Food Pharmacy, and more. 13:14
• The measures that Geisinger is taking to provide proactive care is resulting in higher patient satisfaction rates, increased positive outcomes due to preventative measures being taken, lower ER and hospitalization utilization rates, and improved relationships with patients. 17:39
• Geisinger is investing in the future of their community through the Abigail Geisinger Scholars Program which provides free tuition and a living stipend to medical students who commit to Geisinger in the areas of primary care and behavioral health. 23:12
• Taking away the cost barrier for training of a diverse workforce is being utilized so that Geisinger can better serve a diverse population and bring equity to their service areas. 26:02

Welcome to the Health System CXO Podcast, sponsored by The Health Management Academy, featuring content designed for Health System Nurse Executives, Health Equity Officers and Strategy Executives provided by our company SME's - Anne Herleth, Jasmaine McClain, Ph.D. and Jackie Kimmell.

Subscribe today and receive the latest insights from the country's leading Health System CXO experts regularly, helping you remain current and guide your health system strategy with thought leadership and success.

The Health System CXO Podcast activates health system leaders towards outcomes and scalable solutions you can implement now.

About The Health Management Academy:
Since 1998, The Health Management Academy has cultivated the premier community of healthcare's most influential changemakers from the top U.S. health systems and innovative industry partners. We power more than 2,000 health system senior executives and 200 industry organizations through exceptional peer groups, original market insights, world-class leadership development programs and novel member alliances. Our industry-leading programs and solutions enable members to facilitate meaningful relationships, navigate strategic transformation and address critical industry issues. To learn more, visit hmacademy.com and follow The Health Management Academy on ...

Carl Armato, CEO of Novant Health in Winston-Salem is our guest in this episode of The Academy Table. Carl shares his journey into healthcare and details how he has created a culture of equity, diversity, and inclusion at Novant Health. We discuss how Carl embeds this focus into every aspect of their organization and how this has allowed them to improve overall health outcomes across the board.

• Carl's family background, journey with Type 1 diabetes, career as a CPA, and path into healthcare 3:20  
• The role that the White Men's Caucus played in implementing equity, inclusion, and diversity and Carl's desire to have the entire organization transformed to include this focus 9:23 
• The impact focusing on equity, inclusion, and diversity has had within Novant and within their area of service as well as how Business Resource Groups have played a role 16:23
• Improvements in health outcomes to all of the community due to the role of Business Resource Groups engaging within the community 19:53  
• Strategic initiatives within Novant and creating a change-ready, resilient team 23:43 

Welcome to the Health System CXO Podcast, sponsored by The Health Management Academy, featuring content designed for Health System Nurse Executives, Health Equity Officers and Strategy Executives provided by our company SME's - Anne Herleth, Jasmaine McClain, Ph.D. and Jackie Kimmell.

Subscribe today and receive the latest insights from the country's leading Health System CXO experts regularly, helping you remain current and guide your health system strategy with thought leadership and success.

The Health System CXO Podcast activates health system leaders towards outcomes and scalable solutions you can implement now.

About The Health Management Academy:
Since 1998, The Health Management Academy has cultivated the premier community of healthcare's most influential changemakers from the top U.S. health systems and innovative industry partners. We power more than 2,000 health system senior executives and 200 industry organizations through exceptional peer groups, original market insights, world-class leadership development programs and novel member alliances. Our industry-leading programs and solutions enable members to facilitate meaningful relationships, navigate strategic transformation and address critical industry issues. To learn more, visit hmacademy.com and follow The Health Management Academy on ...

• Terry Myerson shares about his introduction to technology, the internet, and Microsoft (2:25)  
• The three-dimensional filter Terry uses for evaluating and filtering data importance (5:46)
• Why vision is key for dealing with competition and leading a team (7:11)
• Terry describes how he began with Truveta and the company vision (9:07)
• Input on why the healthcare industry has been behind the curve with technology transformation and how Truveta will take this into account while making an impact (12:55)
• Privacy, ethics, and security are areas of top importance to Truveta (20:27)

Welcome to the Health System CXO Podcast, sponsored by The Health Management Academy, featuring content designed for Health System Nurse Executives, Health Equity Officers and Strategy Executives provided by our company SME's - Anne Herleth, Jasmaine McClain, Ph.D. and Jackie Kimmell.

Subscribe today and receive the latest insights from the country's leading Health System CXO experts regularly, helping you remain current and guide your health system strategy with thought leadership and success.

The Health System CXO Podcast activates health system leaders towards outcomes and scalable solutions you can implement now.

About The Health Management Academy:
Since 1998, The Health Management Academy has cultivated the premier community of healthcare's most influential changemakers from the top U.S. health systems and innovative industry partners. We power more than 2,000 health system senior executives and 200 industry organizations through exceptional peer groups, original market insights, world-class leadership development programs and novel member alliances. Our industry-leading programs and solutions enable members to facilitate meaningful relationships, navigate strategic transformation and address critical industry issues. To learn more, visit hmacademy.com and follow The Health Management Academy on ...

In this first episode of The Academy Table, host Renee DeSilva interviews Dr. Mary Jo Cagle, chief operating officer of Cone Health in Greensboro, NC. Together, they delve into the topics of diversity, women in the workplace, healing from discrimination, and Dr. Cagle's future. 

• Dr. Cagle's transition from owning her own practice to administrative leadership medicine (4:54) 
• Work-life balance as a woman leader and how leadership can encourage this balance within their team (8:23)  
• Creating intentionally diverse teams (11:21)
• Explanation of and healing from the Simpkins versus Moses H. Cone Hospital case, a case pertaining the Equal Protection Clause (14:51)
• The merger between Cone Health and Sentara Healthcare and the role Dr. Cagle will play moving forward (18:21)

Dr. Cagle shares from the heart with warmth and intelligence as we begin this new season of The Academy Table.

Welcome to the Health System CXO Podcast, sponsored by The Health Management Academy, featuring content designed for Health System Nurse Executives, Health Equity Officers and Strategy Executives provided by our company SME's - Anne Herleth, Jasmaine McClain, Ph.D. and Jackie Kimmell.

Subscribe today and receive the latest insights from the country's leading Health System CXO experts regularly, helping you remain current and guide your health system strategy with thought leadership and success.

The Health System CXO Podcast activates health system leaders towards outcomes and scalable solutions you can implement now.

About The Health Management Academy:
Since 1998, The Health Management Academy has cultivated the premier community of healthcare's most influential changemakers from the top U.S. health systems and innovative industry partners. We power more than 2,000 health system senior executives and 200 industry organizations through exceptional peer groups, original market insights, world-class leadership development programs and novel member alliances. Our industry-leading programs and solutions enable members to facilitate meaningful relationships, navigate strategic transformation and address critical industry issues. To learn more, visit hmacademy.com and follow The Health Management Academy on ...

Welcome to the Health System CXO Podcast, sponsored by The Health Management Academy, featuring content designed for Health System Nurse Executives, Health Equity Officers and Strategy Executives provided by our company SME's - Anne Herleth, Jasmaine McClain, Ph.D. and Jackie Kimmell.

Subscribe today and receive the latest insights from the country's leading Health System CXO experts regularly, helping you remain current and guide your health system strategy with thought leadership and success.

The Health System CXO Podcast activates health system leaders towards outcomes and scalable solutions you can implement now.

About The Health Management Academy:
Since 1998, The Health Management Academy has cultivated the premier community of healthcare's most influential changemakers from the top U.S. health systems and innovative industry partners. We power more than 2,000 health system senior executives and 200 industry organizations through exceptional peer groups, original market insights, world-class leadership development programs and novel member alliances. Our industry-leading programs and solutions enable members to facilitate meaningful relationships, navigate strategic transformation and address critical industry issues. To learn more, visit hmacademy.com and follow The Health Management Academy on ...