The Intelligence Age

FULL SHOW NOTES
https://podcast.nz365guy.com/26

• Learning Resources at Microsoft and courses on offer 
• Content updates and new courses 
• Microsoft learning content evolution  
• Learning content for 2019  
• Websites to access for Microsoft Business Applications training  
• Differences between learning resources 
• The most commonly requested training  
• Future changes for different training platforms 
• Benefits to completing training 
• Getting registered in the Dynamics Learning portal 
• Measuring training satisfaction amongst partners 
• Certification, new types of certification for 2019 and Professional Certification

Resources

• Onenote  https://itunes.apple.com/au/app/microsoft-onenote/id410395246?mt=8 
• Outlook https://itunes.apple.com/au/app/microsoft-outlook/id951937596?mt=8 
• Ted Talks App https://itunes.apple.com/au/app/ted/id376183339?mt=8 
• Silicone rings https://ensorings.com/ 

If you want to get in touch with me, you can message me here on Linkedin.

Thanks for listening 🚀 - Mark Smith

FULL SHOW NOTES
https://podcast.nz365guy.com/25

• The journey to starting a Dynamics 365 Consulting Business and motivations behind it 
• Important first steps in starting a Consultancy Business 
• Finding the best people for a Consultancy Business 
• How to promote consultancy services 
• Barriers when trying to sell consultancy services 
• Connecting and engaging with clients 
• Adapting to industry change 
• Partnering with Microsoft Partners and what works 
• Roles that Microsoft plays in the success of your business 

Books Mentioned

• Premier Field Engineering Blog https://blogs.technet.microsoft.com/askpfeplat/ 
• Any Blog on MVP’s! 
• Good to Great by Jim Collins https://amzn.to/2LkA5U4 

Resources

• LinkedIn https://linkedin.com 
• Twitter https://twitter.com 
• Visual Studio Team Services VSTS https://visualstudio.microsoft.com/team-services/ 
• Microsoft Teams https://products.office.com/en-au/microsoft-teams/group-chat-software 

If you want to get in touch with me, you can message me here on Linkedin.

Thanks for listening 🚀 - Mark Smith

FULL SHOW NOTES
https://podcast.nz365guy.com/24

• Creating Add on’s, Product types and benefits that the customer sees
• The Why and ‘how to’ of creating Dynamics add-ons
• Tips when creating Dynamics add- ons
• Challenges when creating add-ons
• What flows when working with Microsoft Partners
• Steps from ideation to sale as an ISV
• Different listing types on AppSource
• Design specifications you should take into account when developing your product

Books Mentioned

• CRM.Audio / Gus Gonzalez Show https://crm.audio/episode-33-the-gus-gonzalez-show/

Resources

• XRM Toolbox
• Dynamics 365 Tiles
• Dynamics 365 Checklists
• Microsoft Teams

If you want to get in touch with me, you can message me here on Linkedin.

Thanks for listening 🚀 - Mark Smith

FULL SHOW NOTES
https://podcast.nz365guy.com/23

• Career journey’s, career highlights and the path to working to Dynamics 365
• Advice for people looking to make the leap into a career in Dynamics
• Things the Dynamics community are doing to make this leap easier
• Resources for career changers and what other additional resources are needed to make this transition
• What partners are doing to help facilitate people transiting into Dynamics 365 careers
• The Art of mentoring, mentoring tips, aspirational mentors and how they can help
• Mentoring models within the wider community and offering these to career leapers

Books Mentioned

• Year of Yes: How to Dance It Out, Stand In the Sun and Be Your Own Person by Shonda Rhimes http://a.co/7E4R8fl
• Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty by Patrick Lencioni http://a.co/arbzcVg
• The Ideal Team Player: How to Recognize and Cultivate The Three Essential Virtues by Patrick M. Lencioni http://a.co/dsi2QTM
• Small DATA: The Tiny Clues that Uncover Huge Trends by Martin Lindstrom http://a.co/bvzr9oX
• Extreme Ownership: How U.S. Navy SEALs Lead and Win by Jocko Willink http://a.co/2nksWTu

Resources

• Pinterest https://www.pinterest.com
• Solitaire https://itunes.apple.com
• Freebusy https://freebusy.io/
• Grammarly https://www.grammarly.com
• Boomerang https://itunes.apple.com

If you want to get in touch with me, you can message me here on Linkedin.

Thanks for listening 🚀 - Mark Smith

FULL SHOW NOTES
https://podcast.nz365guy.com/22

• From starting at the bottom
• Steps to progress in Dynamics career
• Share yourself with the community
• The negative and positives of a Dynamics career
• Public speaking
• Take and giving feedback
• YouTube
• Pay it forward

Books Mentioned

• Sapiens: A Brief History of Humankind – Yuval Noah Harari https://amzn.to/2tbf2Yf

Resources

• Instagram https://www.instagram.com
• ERD for D365 – https://benitezhere.blogspot.com.au/2016/08/awaken-erd-force-in-you.html
• Blog – https://benitezhere.blogspot.com.au/2015/02/diving-into-product-structure-of.html
• Sophie Khun-Hammond https://www.linkedin.com/in/sophie-khun-hammond-0b600614
• Brent Wimmers https://www.linkedin.com/in/brent-wimmers-aa9690a5

If you want to get in touch with me, you can message me here on Linkedin.

Thanks for listening 🚀 - Mark Smith

FULL SHOW NOTES
https://podcast.nz365guy.com/21

• Role across Dynamics career
• Core Skills
• Solutions to gather requirements
• Support Engineer at Microsoft
• Outlook / Dynamics Support
• Coaches and Mentors
• Advice to grads considering a career in Dynamics
• Microsoft Business Applications

Books Mentioned

• Tribe of Mentors: Short Life Advice from the Best in the World by Timothy Ferriss https://amzn.to/2IvfuqI
• Neil Parkhurst

Resources

• Arbelatech
• Waze Navigation & Live Traffic
• Pomodoro Focus Keeper Free : Work & Study Timer
• DigiGirlz

If you want to get in touch with me, you can message me here on Linkedin.

Thanks for listening 🚀 - Mark Smith

FULL SHOW NOTES
https://podcast.nz365guy.com/20

• How to develop teaching skills
• Are students created equal?
• Engage students that don’t want to be on the training
• Class facilitation when there is a wide difference in skill levels
• Best preparation before attending a Dynamics class
• The importance of Microsoft certification
• Microsoft Official Courseware (MOC)
• Preparing for exams
• Microsoft Dynamics Learning Portal (DLP)
• Microsoft Certified Trainer for Dynamics 365 (MCT)
• Dynamics 365 training as part of an implementation project
• Creating custom training content for a tailored implementation
• Methods of delivery
  • Bootcamp
  • Online training (live virtual)
  • Self-study (eLearning)
  • Books
  • Blogs
  • YouTube

Books Mentioned

• Shop Class as Soulcraft: An Inquiry into the Value of Work by Matthew B. Crawford https://amzn.to/2GiEG2M
• Drive: The Surprising Truth About What Motivates Us by Daniel H. Pink https://amzn.to/2GTF8p4

Resources

• Blog https://www.geekgirlcrm.ca
• DynamicsU https://dynamicsu.com
• 365 Talent Portal – DLP access for non-partners https://www.365talentportal.com/consultant/access-to-dlp-members-only
• Become an MCT https://www.microsoft.com/en-us/learning/mct-certification.aspx
• Microsoft Teams https://products.office.com/en-us/microsoft-teams/group-chat-software
• EDX https://www.edx.org/school/microsoft
• Microsoft Dynamics 365 Roadmap https://roadmap.dynamics.com
• User Adoption with Gretchen https://www.nz365guy.com/dynamics-365-adoption-gretchen-opferkew
• OneNote
• Office Lens

If you want to get in touch with me, you can message me here on Linkedin.

Thanks for listening 🚀 - Mark Smith

FULL SHOW NOTES
https://podcast.nz365guy.com/19

• Doing Dynamics 365 Recruitment right
• Profile of a great candidate
• Core roles in a Dynamics 365 delivery team
• Engaging with recruiters
• Poaching of staff
• Choosing candidates
• Onboarding new people into the teams’ culture
• How to stop top long-term talent leaving
• Testing for attitude and team fit
• Dynamics 365 skill-testing candidates
• Microsoft Certification and the selection process
• Forms of education
• Creating first day moments
• Advice to leaders; to do more of? Less of
• Leadership in a Dynamics Practice
• Biggest leadership challenges
• Inspire your people

If you want to get in touch with me, you can message me here on Linkedin.

Thanks for listening 🚀 - Mark Smith

FULL SHOW NOTES
https://podcast.nz365guy.com/18

• Dynamics 365 Administrator at Ford
• Day in a life of a Dynamics Administrator
• The roles and responsibilities and culture on a Dynamics 365 team
• Vendor and Partner engagement
• How to motivate a team
• Microsoft as a vendor
• Working with Microsoft Partners
• Hallmarks of an outstanding Microsoft Partner
• Dynamics 365 Community
• Addressing gender balance in the Dynamics 365 community

Books Mentioned

• Bryce Courtenay https://amzn.to/2GlajbQ

Resources

• Ford https://www.ford.com
• Microsoft Power Bi https://powerbi.microsoft.com
• Assistive Technology Blog–Venkat Rao http://assistivetechnologyblog.com
• Slack https://slack.com

If you want to get in touch with me, you can message me here on Linkedin.

Thanks for listening 🚀 - Mark Smith

FULL SHOW NOTES
https://podcast.nz365guy.com/17

• Bringing craftsmanship to the CRM trade
• What is Presales for Dynamics 365
• Getting training for a presales role
• The toughest element of working in presales
• Demonstrating the capabilities of Dynamics 365 to a customer
• Creating Demo’s
• Maintaining your demo environments
• Best practice for your demo environments
• Relationships between Presales and Sales
• Harvard Business Review titled “To Improve Sales, Pay More Attention to Presales“
• “Distinct from marketing and sales operations, presales provides a specific set of activities that lead to qualifying, bidding on, winning, and renewing a deal.”
• “Souping up the presales engine can yield a five-point improvement in conversion rates, a 6–13% improvement in revenue, and a 10–20% improvement in the speed of moving prospects through the sales process.”

Books Mentioned

• Steve Jobs by Walter Isaacson http://amzn.to/2HTF3Bo
• Extreme Ownership: How U.S. Navy SEALs Lead and Win by Jocko Willink & Leif Babin http://amzn.to/2u4THUj
• The Obstacle Is the Way: The Timeless Art of Turning Trials into Triumph by Ryan Holiday http://amzn.to/2HR6ETL
• Deep Work: Rules for Focused Success in a Distracted World by Cal Newport http://amzn.to/2u6dd2D
• Make Your Bed by William H. McRaven http://amzn.to/2Ga4h0Z
• Neil Benson – Scrum Podcast

Resources

• Ted https://www.ted.com
• Marica Söderstam – Dynamics 365 Product Ownership
• SoundCloud https://soundcloud.com
• The Art of Manliness https://www.artofmanliness.com/category/podcast/
• ClickDimensions https://www.clickdimensions.com
• Kingswaysoft https://www.kingswaysoft.com
• Scrum for Dynamics 365 https://www.customery.com

If you want to get in touch with me, you can message me here on Linkedin.

Thanks for listening 🚀 - Mark Smith