There are certainly times when the business of loan servicing can be tricky. Between dealing with constant audits, shifting state matrices, and of course, difficult client cases, it's a whirlwind—but at the end of the day, it's also financially rewarding. Kevin Shortle is joined by Tim Griffith of FCI Lender Services, who also serves as President of ExchangeLoans. Tim speaks to Kevin about the intricacies of the loan servicing industry that companies and people working within the industry constantly have to tiptoe around. This informative exchange is certainly not one to be missed!