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The Know it All
Alex Nottingham JD MBA and Heather Nottingham explore how to handle “know-it-all” team members and patients. It highlights the role of fear and ego, the importance of a growth mindset, and how leaders can foster a culture of learning through empathy, listening, and non-confrontational communication.
Resources:
- Dental Practice Growth Webinar
- Dental Coaching
- All-Star Online Training
View all episodes
By All-Star Dental Academy
5
7878 ratings
Alex Nottingham JD MBA and Heather Nottingham explore how to handle “know-it-all” team members and patients. It highlights the role of fear and ego, the importance of a growth mindset, and how leaders can foster a culture of learning through empathy, listening, and non-confrontational communication.
Resources:
- Dental Practice Growth Webinar
- Dental Coaching
- All-Star Online Training
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