The Life-Long Customer

The Life-Long Customer

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The Life-Long Customer episodes

  • Unleashing Leadership Potential: A Conversation with Jack Zenger, CEO at Zenger Folkman

    Join us for an enlightening episode of the LifeLong Customer Podcast featuring Jack Zenger, the visionary CEO of Zenger Folkman.

    With decades of experience in academia, corporate leadership, and entrepreneurship, Jack shares his journey in building a successful leadership development company.

    Discover the power of data-backed insights, the art of effective feedback, and the critical role of leadership development in fostering a thriving organizational culture.

    Tune in to glean wisdom from a true leadership guru!

    15 min
  • Unleashing Potential: Insights on Leadership and Growth with Tino Mantella, CEO at Turknett Leadership Group

    Unleash Your Leadership Potential! In our latest episode of the LifeLong Customer Podcast, we're thrilled to have Tino Mantella, President & CEO at Turknett Leadership Group, sharing insights on effective leadership strategies, growth, and building a winning team.

    Join host Brad Hammond as he explores Tino's diverse career journey – from running park districts to leading a boutique leadership development company. Discover how the philosophy of "unleashing potential" shapes Turknett Leadership Group's mission, empowering individuals, teams, and companies to thrive.

    Gain practical tips on motivating teams, adapting to changing leadership dynamics, and harnessing the power of a strong digital presence to foster growth. Whether you're a seasoned leader or an aspiring entrepreneur, this episode is packed with actionable advice to elevate your leadership game.

    Tune in now and unlock a wealth of insights to take your leadership journey to new heights!

    15 min
  • Unveiling Smarter Collaboration: Enhancing Team Performance with Juan Luis Betancourt, CEO at Humantelligence

    Join Brad Hammond on this episode of the LifeLong Customer podcast as he sits down with Juan Luis Betancourt, the CEO of Humantelligence. Discover the journey that led Juan to create Humantelligence, a software platform for smarter collaboration, and how it helps distributed workforces at large organizations thrive.

    In this episode, Juan shares his experiences working with global companies like Procter and Gamble, Reebok, Puma, and more. Learn about Humantelligence's transformation from a recruitment solution to its current focus on smarter collaboration. Discover the power of psychometric data and how it enhances team performance and communication.

    Tune in to explore the challenges faced by startup CEOs and the valuable lessons Juan learned while growing Humantelligence. From navigating the hidden job market to building credibility and leveraging relationships, Juan offers practical insights for entrepreneurs.

    If you're an HR leader seeking innovative solutions for human capital management and improved team collaboration, this episode is a must-listen. Uncover the secrets to making work more human through technology and enhancing your team's productivity, engagement, and happiness.

    Listen now to gain valuable wisdom from Juan Luis Betancourt's entrepreneurial journey and discover the possibilities of smarter collaboration for your organization! 

    23 min
  • Unveiling the Hidden Job Market: Insights from Joe Meyer, CEO of ExecThread

    Join us for an engaging episode of LifeLong Customer as Brad Hammond sits down with Joe Meyer, the Founder and CEO of ExecThread. ExecThread is a groundbreaking platform connecting executives to exclusive career opportunities that are not publicly listed, offering a gateway to the hidden job market.

    Discover Joe's journey as he uncovers the need for ExecThread, driven by his desire to explore job opportunities beyond what traditional channels offer. Learn how he navigated the startup path, avoiding common pitfalls and securing product-market fit to propel the platform to success.

    Dive into the strategic approaches and lessons learned from Joe's entrepreneurial experience, exploring the balance between growth, revenue, and resilience. Gain valuable insights on how to navigate the dynamic tech landscape and ensure long-term survival and prosperity.

    Tune in to discover Joe's unique strategy on LinkedIn, featuring diverse executive members sharing their stories and lessons learned. Find out how these engaging and advisory-style content pieces resonate with the audience and foster strong connections.

    Whether you're an executive, entrepreneur, or career enthusiast, this episode is packed with valuable advice and wisdom to thrive in an ever-changing market. Don't miss out on this opportunity to unveil the secrets of the hidden job market with Joe Meyer!

    12 min
  • From Peer-to-Peer Learning to Building Lifelong Customer Relationships with Avi Singer, CEO at showd.me

    In this episode of LifeLong Customer, host Brad Hammond sits down with Avi Singer, the CEO of showd.me, to explore his journey from the world of human resources to pioneering a compliance training platform. Avi shares his experience of experimenting with informal social learning within organizations and how it led to the inception of showd.me in 2013.

    Initially focusing on peer-to-peer and social learning, Avi later made a pivotal decision in 2016 to pivot towards compliance training, targeting healthcare organizations, home care, skilled nursing, and assisted living facilities.

    Avi reveals the strategy behind showd.me's growth, emphasizing the importance of building confidence and strong customer relationships. He stresses the significance of "nailing it before scaling it" and shares the key factors that contributed to the company's success. The episode delves into the role of mentors and advisors in a CEO's journey and the valuable lessons Avi learned along the way.

    Brad and Avi also explore the power of LinkedIn as a platform for showcasing industry knowledge and building a strong brand. Avi shares insights on leveraging LinkedIn content to establish credibility and engage potential customers in the compliance and HR space.

    If you're looking for inspiration and guidance on navigating the world of compliance training and building lifelong customer relationships, this episode is a must-listen. Tune in to discover Avi's entrepreneurial journey, growth strategies, and valuable advice for anyone in the HR and compliance industry.

    11 min
  • Revolutionizing Workforce Data: Insights from Ben Zweig, CEO at Revelio Labs

    Join us on the Lifelong Customer Podcast for an insightful conversation with Ben Zweig, the visionary CEO of Revelio Labs.

    In this episode, Brad Hammond, our host, delves into Ben's remarkable journey from an academic economist specializing in labor economics to becoming the driving force behind Revelio Labs, a groundbreaking company with a bold mission to construct a universal HR database.

    Discover how Revelio Labs is harnessing public web data to empower businesses, investment management firms, consulting groups, and HR departments with valuable insights into workforce dynamics, labor markets, and occupational trends. 

    Learn about the growth strategy that fueled their success, the vital role of data engineering, and their unique approach to content marketing that caught the attention of top media publications. 

    Tune in to explore the untapped potential of human capital as a science, and how Revelio Labs aims to revolutionize HR and workforce analytics, making it as rigorous and impactful as any other field. 

    If you're curious about the future of work and how data-driven insights can transform businesses, this episode is a must-listen!

    15 min
  • Pioneering the Future of Events with Pedro Góes, CEO at InEvent

    In this episode of the LifeLong Customer podcast, our host Brad Hammond sits down with Pedro Góes, the CEO of InEvent. As a person-to-person, virtual, and hybrid event software company, InEvent revolutionizes the way we connect, engage, and collaborate in the ever-changing landscape of events.

    Pedro takes us on an inspiring journey, starting from humble beginnings and building InEvent out of sheer determination. He shares how they discovered their true purpose while exploring diverse markets, from hosting events on the International Space Station to empowering private companies with exceptional experiences.

    Join us as Pedro unveils the secrets of thriving through Y Combinator and harnessing pivotal moments of opportunity. Gain valuable insights into the significance of flexibility and problem identification in building a successful business.

    The discussion delves into the power of branding and the role of social media in establishing trust and awareness among targeted segments. Pedro's wisdom shines through as he emphasizes the importance of patience and cherishing simple joys in achieving true happiness.

    As the event industry evolves post-pandemic, Pedro's message to fellow event professionals is to embrace their unwavering resilience and ability to deliver extraordinary experiences. Whether it's on Earth or beyond, this episode is filled with innovation, determination, and a glimpse of the future of events.

    Tune in now to learn from the exceptional journey of InEvent's CEO and discover the boundless possibilities of the event world!

    15 min
  • Nailing Growth and Empowering Customers with Chris Milan, CEO at Third Wave Business Systems

    In this exciting episode of Lifelong Customer, join our host Brad Hammond as he sits down with Chris Milan, the CEO of Third Wave Business Systems, a leading consulting firm specializing in SAP Business One, the mid-market financial accounting system.

    Chris shares his inspiring journey from an accounting background to becoming a trusted ERP consultant, focusing on industries like consumer packaged goods, wholesale distribution, retail, and discrete manufacturing. Learn how Third Wave Business Systems has developed innovative tools, including web portals like Rosado and bizWeaver, to enhance the SAP Business One experience for customers.

    Tune in to discover Chris's valuable insights on scaling a business, building a marketing strategy, and the importance of taking calculated risks. 🚀💼

    If you're an entrepreneur looking for guidance on optimizing your business operations and financial management, this episode is a must-listen! 🎧✨

    Listen now on your favorite podcast platform. 👉 [Link to the episode]

    13 min
  • Building a Global Business with Diego Sampaio, CEO at Globalfy

    In this episode of the Lifelong Customer Podcast, host Brad Hammond sits down with Diego Sampaio, CEO of Globalfy, to delve into the journey of building a global business that assists founders outside the U.S. in incorporating and managing their businesses in the country. Diego shares his story of being an intrapreneur since a young age and his decision to establish a company in the US to sell services to other countries. However, this initial venture faced challenges, leading to the birth of Globalfy.

    From their early days, Globalfy focused on providing valuable content and guidance to foreign entrepreneurs looking to set up businesses in the US. Diego reveals how this content-driven approach, including blog articles and videos, helped them attract and retain customers. They also emphasize the importance of understanding their ideal customer profile and delivering continuous value to encourage referrals and affiliate partnerships.

    The discussion further explores the pivotal decision to pivot from a service provider to a technology platform, enabling Globalfy's accelerated growth. Diego shares lessons learned, including the significance of developing oneself as a CEO to lead the team effectively.

    Tune in to gain valuable insights into building a global business, leveraging content marketing, and embracing strategic pivots to succeed in today's interconnected world.

    14 min
  • Building Executive Brands and Navigating Board Positions with Martin Rowinski, CEO at boardsi

    In this episode of the Lifelong Customer podcast, host Brad Hammond sits down with Martin Rowinski, CEO at boardsi, to discuss the power of building executive brands and the intricacies of navigating board positions.

    Martin shares his personal journey, from growing up in a communist country to becoming an entrepreneur in California. He dives into the concept behind boardsi, a platform that connects C-suite executives with companies seeking board members, and explains the challenges in finding board positions through traditional recruitment channels.

    Discover the importance of executive branding, as Martin emphasizes the impact of articles, podcasts, and other forms of thought leadership in establishing authority and attracting opportunities. He shares insights on measuring the success of branding efforts and the long-term benefits of authoring a book.

    Tune in to gain valuable advice for entrepreneurs and CEOs on growing their companies and personal brands while making a lasting impact in their industries.

    18 min

About The Life-Long Customer

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We're interviewing successful business leaders, discussing ways in which they are growing their companies.

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