What mindset shifts can turn a small optometry practice into a thriving business? On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Dr. Bethany Fishbein, an optometrist and practice management consultant, to explore her journey from a new graduate to a successful multi-practice owner and consultant. Dr. Fishbein shares the pivotal moments that reshaped her vision, the strategies behind building strong patient relationships, and the leadership principles that drive practice success. If you're looking to elevate your practice with real-world insights, this episode is a must-listen! Now, let’s welcome Dr. Bethany Fishbein.

Takeaways:

• Embrace the idea that the journey is unpredictable and full of possibilities. Being open to influential conversations can significantly reset what you imagine to be possible.
• Treat every patient encounter as an opportunity to build a long-term relationship. This not only increases patient satisfaction but can lead to significant referrals. 
• Successful practice owners take full responsibility for their outcomes, both good and bad. They see themselves as the drivers of their practice's success. 
• The owner's attitude sets the tone for the entire practice. Maintaining a positive environment and recognizing achievements can have a substantial impact on team morale and performance.
• While managing staff, balance between trust and oversight is essential. Ensure everyone understands their roles and responsibilities to prevent feelings of sabotage and foster collaborative growth.
• Implementing technology, such as patient portals, virtual assistants, and online scheduling, can reduce the load on staff and improve efficiency.
• Balance work with personal time to avoid burnout. If your schedule allows, take personal days to recharge, which in turn can enhance your productivity and leadership.

Quote of the Show:

• “ The owner's mindset impacts the day-to-day mood of the practice, the feel of the practice, and how everybody else responds to it.” - Bethany Fishbein

Links:

• LinkedIn: https://www.linkedin.com/in/bethany-fishbein-1145775/  
• Somerset Eye Care website: https://somerseteyecare.com/  
• Metuchen Vision Website: https://www.metuchenvision.com/  
• Leaders of Vision: http://www.leadersofvision.com/ 
• Email: [email protected]

Ways to Tune In:

• Spotify: https://open.spotify.com/show/5w1H9BBwRXvBSSkexePYxG 
• Apple Podcasts: https://podcasts.apple.com/us/podcast/optometrists-building-empires/id1762685070 
• Amazon Music: https://music.amazon.com/podcasts/689a039b-54ce-4f04-b641-66d8640d93d0 
• Podchaser: https://www.podchaser.com/podcasts/optometrists-building-empires-5812208