In this episode Marshall and Nick discuss the way the world has changed since the pandemic started. But they focus on the customer and the business in this episode. Will customers start to adjust their attitude toward businesses to insure a better relationship in the future? Or is it on the business to do whatever it takes to make the customer happy? With supply chain issues, many businesses have accepted the new world but it doesn't seem to have trickled down to the customer and their attitude toward businesses. 

Guys share what to say to customers when you are finished with a detail as well. As always we appreciate you listening and thank you for being a part of the community.