00:00 - Introduction

00:59 - Harold's global voyage

04:34 - Why Harold decided it was time to sell Orenda

07:03 - New advisory role

08:16 - Why HASA?

10:30 - Why chlorine and acid prices were increased

12:50 - Quality Control

14:13 - Control the controllables

16:53 - Why the 4x1 returnable model makes sense

19:51 - Education will continue to expand

22:31 - New email address for complaints and feedback (coming soon)

25:35 - Want grace? Then give grace.

29:04 - Looking forward with gratitude

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