The Self Storage Show

Self storage owners—your rental process might be costing you move-ins. Today's renters expect fast, seamless online rentals. If they have to call, visit in person, or wait for office hours, they'll book with a competitor who makes it easier.

In this episode of 3 Minutes with 3 Mile, I'll show you the biggest mistakes storage owners make in their rental process—and how to fix them to convert more customers.

• The top reasons customers abandon the rental process
• How to streamline online rentals for more move-ins
• A simple test to see if your website is costing you business

📩 Want my Self Storage Online Rental Checklist? Email me at [email protected] with the subject line "Send Me the Checklist", and I'll send it to you for free.

At 3 Mile Storage Management, we help self storage owners increase occupancy, maximize revenue, and improve operations. Book a free consultation at www.3milestorage.com.

Self storage owners—your facility's condition determines whether customers stay or leave. If you're not regularly inspecting your property, your tenants are—and they notice the small details that you might overlook.

In this episode of 3 Mile Management Minute, I'll show you the most common maintenance issues that cause customers to leave—and the simple steps to keep your facility in top shape.

• The small problems that make customers question their decision to store with you
• A simple weekly inspection routine that keeps your facility move-in ready
• How to assign accountability so nothing falls through the cracks

📩 Want my Self Storage Facility Inspection Checklist? Email me at [email protected] with the subject line "Send Me the Checklist", and I'll send it to you for free.

At 3 Mile Storage Management, we specialize in keeping facilities in top shape, increasing occupancy, and improving revenue for self storage owners. Book a free consultation at www.3milestorage.com.

Self storage owners—your biggest revenue opportunity isn't in empty units. It's in the tenants you already have.

If you're only raising rates for new move-ins, you're leaving thousands of dollars on the table every single month. In this episode of 3 Minutes with 3 Mile, I'll show you a simple rate adjustment strategy that can increase your revenue—without losing customers.

• The #1 revenue mistake most self storage owners make
• How to raise tenant rates without causing move-outs
• A step-by-step plan to maximize income from occupied units

📩 Want my Rate Increase Template that makes this process easy? Email me at [email protected] with the subject line "Send Me the Template", and I'll send it to you for free.

At 3 Mile Storage Management, we specialize in maximizing revenue, improving operations, and increasing occupancy for self storage owners. Book a free consultation at www.3milestorage.com.

Self storage owners—how many rentals are you losing every day because of bad phone calls? If your managers aren't trained to sell on the phone, they're just giving out prices and hoping customers call back. Most don't.

In this episode of 3 Minutes with 3 Mile, I'll show you exactly what's going wrong—and the simple fix that can turn more phone calls into move-ins.

• The #1 mistake storage managers make on calls
• A better way to handle price inquiries
• A proven 3-step formula to convert more calls into rentals

Want the exact Self Storage Sales Script I use? Email me at [email protected] with the subject line "Send Me the Script", and I'll send it to you for free.

At 3 Mile Storage Management, we specialize in maximizing rentals, increasing revenue, and improving operations for self storage owners. Book a free consultation at www.3milestorage.com.

Need help with the process? Head over to www.3milestorage.com and let's chat!

Transform your self storage customer service training with the latest in AI technology! In this webinar, Jim Ross showcases how to leverage ChatGPT's advanced voice feature to improve sales call flow and role-play customer service scenarios with real-world accuracy.

Here's what you'll take away:

How to integrate ChatGPT's voice feature into your training.

• Effective techniques for sales call simulations.

• Best practices for enhancing customer service through AI tools. • Live demos and an interactive Q&A session.

Whether you're a business owner or a manager, this session is packed with practical strategies to boost your team's performance using AI. Ready to level up your customer service?

Visit www.3milestorage.com for more resources and support!

🚀 I'm absolutely loving the endless possibilities AI offers! Recently, I decided to play around with Google's Notebook LM, and what happened next was mind-blowing. 🤯

In just a few clicks, it created a 10-minute podcast featuring two hosts discussing my book, "3 Zones Of Excellence" from 3 Mile Storage Management! 🎙️📚 The conversation was so realistic and engaging, it felt like a genuine podcast episode!

If you're curious about AI or just love a good podcast, you have to check this out! 🔗👇

And if you want to dive deeper into the principles that can elevate your self-storage business, head over to www.3milestorage.com to grab your copy of "3 Zones Of Excellence" today! 📖✨

In this episode of "3 Minutes With 3 Mile," we discuss the strategic opportunity of leveraging a local military base to increase self-storage rentals. Military personnel often need storage solutions due to relocations, deployments, and limited on-base housing. Learn how to connect with your local base, build partnerships, and effectively market your facility to attract military customers.

If you're ready to tap into this unique market and boost your rentals, visit www.3milestorage.com to connect with us today. Let's discuss how our services can help you make the most of local opportunities.

In this episode of "3 Minutes With 3 Mile," I share a memorable story from my early days in the self-storage business—the first unit I ever sold at auction. Imagine my surprise when that unit turned out to contain a vintage Harley Davidson motorcycle! Discover the unexpected and exciting aspects of running a self-storage facility, and learn why every auction is full of surprises and opportunities.

If you're interested in learning more about the self-storage business and want to hear more stories like this, visit www.3milestorage.com to connect with us today. Let's discuss how our services can help you navigate the world of self-storage auctions with confidence.

In this episode of "3 Minutes With 3 Mile," we dive into the reality of self-storage move-in specials and how the "genie is out of the bottle." Once these promotions became a staple in the industry, there's no turning back. Learn how to strategically use move-in specials to attract customers while maintaining your facility's profitability and competitiveness.

If you're looking to navigate the world of self-storage promotions and stand out in a crowded market, visit www.3milestorage.com to connect with us today. Let's discuss how our services can help you create effective marketing strategies.