Once again, something in the automotive world has been turned on its head. Never in the history of transportation, have technicians been so in-demand and so incredibly valuable in the marketplace. The question we hear most in service departments these days is, ”How do I hire technicians?” Well, I have an answer for that, and much more on today’s Service Drive Revolution!

Listen in as Memphis Resident, and Certified Ford Tech, Kayce Morris, joins me, Chris Collins, and Tik-Tok Star Mia Griggs, to tell us all about how an unlikely incident created the perfect opportunity for her to learn her value as a technician and eventually, a new home at a Ford store as a Master Tech working on transmissions, just like she wanted to do! Her story is a wake-up call to owners, managers, and other technicians who wonder what the true value of a technician is!