Marcus Sheridan is the author of “They Ask, You Answer” and “Endless Customers,” which show you why and how to use content marketing to become the go-to company on the internet.

In this conversation, Marcus discusses the evolution of marketing and sales in the home improvement industry, emphasizing the importance of understanding today’s buyers, building a trusted brand, and implementing effective pricing strategies. He shares insights from his journey with River Pools and the principles outlined in his brand new book, ‘Endless Customers,’ highlighting the need for transparency, customer education, and adapting to the changing landscape influenced by AI and self-service tools.

Marcus also discusses the importance of pricing estimators and self-service tools in enhancing customer engagement and generating leads. He emphasizes the need for businesses to adapt to modern marketing strategies, including the use of video content and disruption in traditional practices. The conversation concludes with a focus on building trust and taking control of one’s brand in a rapidly changing market.

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