Roots of Success

Does the key to your landscape company's success lie in the talent of seasoned professionals and strategic technology investments? This episode of Roots of Success might just challenge your preconceptions. Join host Tommy Cole as he dives deep with Greg Cole, the mastermind behind Cole Landscaping, who's taken his company from humble beginnings to 7-figure success. Listen in as Greg shares invaluable insights on evolving with technology, the importance of continuous performance measurement, and fostering a thriving company culture. Discover how Greg's friendship with ACE Peers like David Amigo and Tony Angelo fuels both innovation and collaboration. This conversation is packed with actionable advice to help you navigate the complexities of modern landscape business management.

Embrace Technology.

[05:33] Adopted methods swiftly improved team performance insights.

[09:28] EOS company: accountability, communication, goals, difficult transition.

[15:28] Group criticized peer's annual-only financial assessment.

[18:19] Cloud-based system ensures project accountability and transparency.

[21:51] Efficient meeting structure enhances project collaboration.

[23:25] Seamlessly integrates software; easy setup and removal.

[28:07] New facility: 5 acres, nearly outgrown.

[29:59] Financing tough due to costly tech, permits.

[34:03] Earned income understanding was a game changer.

[36:27] Software requires ongoing management and updates.

[40:00] Surround yourself with amazing people, nurture growth.

QUESTIONS WE ANSWER

What are the benefits of using cloud-based software for small businesses?

How do I integrate different software systems in my business?

What are some strategies for improving company culture in a landscaping business?

How can technology improve operational efficiency in landscaping companies?

What is the Entrepreneurial Operating System (EOS) and how does it work?

How to track real-time performance metrics in a small business?

What are the key differences between invoiced revenue and earned revenue?

Could embracing water-conserving technology be the game-changer your landscape business needs? In this episode of "Roots of Success," Tommy Cole and Lex Mason explore how Weathermatic bucked industry norms to revolutionize irrigation with Smartline and Smartlink technology. Uncover the principles behind successful hiring, maintaining a positive company culture, and the incredible efficiency gains that come from investing in remote-access systems. For landscape company owners looking to grow sustainably, this conversation offers valuable lessons on modernizing operations and focusing on what truly matters.

Innovation and Culture are keys to Success

[06:32] Tailored market strategy drastically increased sales volume. [09:33] Affordable smart tech now benefits most landscape companies. [12:56] Largest field service team; efficient, minimal disruption. [17:18] Weathermatic valued educational leadership and reputation. [20:05] Focused catalog on quality, pricing, and uniqueness. [24:03] SmartLink connects and optimizes landscape business operations. [27:11] Increased billable hours through efficient management strategies. [31:51] Weathermatic's "three C's. [37:02] Quality processes are crucial; accountability ensures improvement. [38:45] Fast growth demands adaptability; overwhelms newcomers sometimes.

QUESTIONS WE ANSWER

How to leverage technology like SmartLink for landscape and irrigation management?

What are the benefits of remote access technology in irrigation systems?

How can landscape companies improve their inspection completion rates?

What are effective strategies for business growth in the irrigation industry?

How to integrate water-conserving technologies into service offerings?

What makes Weathermatic a leader in the irrigation industry?

What are the “three Cs” in hiring and team development?

Could your landscape business be falling short because it’s missing key operational skills? Join Tommy and his exceptional guest, Jason New, as they break down the critical skills that can transform your landscape construction and maintenance teams into finely tuned machines. Learn the inside scoop on the ACE Peer Group Summit in New Orleans—an event designed to mix business with pleasure as you and your guest network with industry experts and fellow ACE Members. Tune in to find out why attending could be your best strategic move yet!

Master operational skills at November’s ACE Summit.

[00:49]  Introduction to the annual Ace Summit held in November.

[01:44] Jason outlines the event's agenda and purpose.

[02:24] The value of meeting peers and team members' spouses at the event.

[03:11] Overview of the breakout session focused on operational skills.

[04:57] Emphasis on the importance of sales-to-production handoffs by Tommy.

[06:59] The benefits of integrating sales and maintenance for smooth project transitions.

[08:00] Jason talks about the continuous improvement in operational procedures.

[13:17] Personal highlights and favorite activities in New Orleans from both speakers.

[14:55] Final remarks and anticipation for the upcoming Ace Summit.

QUESTIONS WE ANSWER

How does bringing spouses and engaging in social settings enhance networking according to Jason and Tommy?

How do you ensure seamless transitions in your business operations?

What tools or methods do you use to track and measure your company's performance?

What are some effective ways to initiate and maintain peer learning opportunities?

Which skill do you think is the most crucial for construction and maintenance businesses, and why?

Can standardized training programs and career ladders transform your landscape company overnight? This episode is packed with groundbreaking insights from guest Rob Shrieve, the owner of Coastal Shores. Rob shares his unique approach to training, leadership, and effective team member engagement. From weekly morning meetings to life skills sessions covering personal improvement and finances, Rob illustrates how a disciplined and structured approach can foster extraordinary growth for your landscape company. Understand the critical role of leadership team involvement and uncover actionable strategies to inspire your team and drive your landscape company forward.

THE BIG IDEA:

Action is the key to growth.

[03:12] Bluffton transformed, high-end property services now offered. [08:47] Training employees to be safe, knowledgeable and trustworthy [09:45] Small gestures and group activities fuel motivation. [14:50] Creating career paths for field staff: success. [16:25] Rolling out a landscaping career despite initial challenges. [21:52[ Seeking ambitious individuals for growth opportunities. [24:25] Debrief meeting: Assign ownership and action items. [27:18] Importance of taking notes. [29:31] Start small; act big to achieve greatness.

QUESTIONS WE ANSWER:

1. What are effective strategies for team building in small businesses? 2. How can consistent training improve company culture and employee performance? 3. How do you implement a structured career path for employees? 4. What are best practices for note-taking and debriefing in business? 5. How can small businesses integrate life skills and financial training for employees? 6. What are the keys to successful business growth and improvement initiatives? 7. How can family involvement in company events strengthen team bonds?

FOR SHOW NOTES & MORE, GO TO: https://mcfarlinstanford.com/podcast/ep-038-cultivating-success-how-rob-shrieve-engages-and-empowers-his-team/

Ever considered that your company's morning routine could make or break your entire day? Join us on the Roots of Success podcast as host Tommy Cole dives deep with Vince Torchia, the VP of the Grow Group, to explore the undeniable power of systems and processes. Learn how to turn your morning rollouts from chaos into a well-oiled machine, and discover actionable strategies to carry that efficiency throughout your entire operation. Tune in and take the first step towards a more organized and productive landscape business with unlimited potential.

Progress Over Perfection

[05:06] Morning routine sets the day's tone.

[09:51] Ownership is crucial for successful project completion.

[12:49] Collaboration reveals strengths and weaknesses, strengthening team.

[14:04] Awareness enables questioning and process improvement.

[17:57] Overthinking creates unnecessary problems and inaction.

[20:03] Progress over perfection leads to success.

[23:06] Join us for the All Systems Go Webinar

QUESTIONS WE ANSWER

How do systems and processes improve business efficiency?

How can businesses effectively implement performance metrics?

How can businesses effectively implement performance metrics?

How can visual management tools boost productivity in businesses?

What are essential steps to developing robust business processes?

What are essential steps to developing robust business processes?

FOR SHOW NOTES & MORE, GO TO:

https://mcfarlinstanford.com/podcast/ep-037-progress-over-perfection-with-vince-torchia/

Ever wonder if success in landscaping requires more than just hard work and a green thumb? Tune in to this riveting episode of Roots of Success, where host Tommy Cole sits down with industry leader Kyle Cahill. Discover how Kyle’s innovative approach to a four-day work week and the 980 work schedule not only prevents burnout but also creates a thriving, motivated team. Learn about the game-changing model of invoicing on actuals, plus how handling client requests in a better way could revolutionize your business.

Emphasizing Balance

05:39 Learning from experience, growing a successful business. 07:38 Enhanced service model increased growth and satisfaction. 12:15 Explaining services, building relationships, and setting expectations. 14:19 Build trust with clients, learn from mistakes. 21:31 Managing work-life integration in a busy industry. 28:29 Finding the right property involved size and location. 31:47 Developing a sustainable campus with native plants, leadership. 38:15 Embrace integrating culture, avoiding burnout, and learning.

QUESTIONS WE ANSWER

What are the benefits of a four-day work week?

How to prevent employee burnout in the landscaping industry?

What is the 980 work schedule and how does it work?

How to create a sustainable work environment in a service-based business?

What is the time and materials (T&M) billing model in service industries?

How to effectively manage client expectations in landscaping services?

How to implement a detailed client intake process for better service alignment?

FOR SHOW NOTES AND MORE, GO TO: https://mcfarlinstanford.com/podcast/ep-036-building-sustainable-teams-and-culture-with-kyle-cahill/

Do you think revenue is the only metric that matters? Think again. In this eye-opening episode of "Roots of Success," Tommy Cole chats with Justin White, the trailblazing CEO of K&D Landscaping. Justin discusses why fostering a robust company culture—even at the expense of short-term profits—can lead to unstoppable growth. Unpack the strategic decisions behind K&D’s market dominance, from innovative water management solutions to empowering and nurturing top talent. Tune in to hear about Justin’s journey from family business to industry leader and gather actionable insights to elevate your landscape company to the next level.

Culture-first approach = excellence

[06:59] Define and prioritize company culture over everything. [12:03] CEO role: Earned responsibility, guiding small companies. [17:22] Micromanaging inhibits growth and hinders progress. [23:16] Efficient water management saves clients money. [27:00] Seize opportunities, get educated, and execute. [34:05] Scaling requires self-mastery, discipline, and vision.

QUESTIONS WE ANSWER

How do you define and maintain a strong company culture?

What are the benefits of a company having core values and fundamentals?

What strategies help small businesses scale and achieve extreme growth?

Why is value creation important in business success?

What impact does strong branding have on a company's success?

How can industry associations influence business regulations and standards?

FOR SHOW NOTES & MORE, GO TO: https://mcfarlinstanford.com/podcast/ep-035-mastering-disruptive-growth-in-the-landscape-industry/

What does it take to build a multi-generational landscaping business that stands the test of time? In this compelling episode of Roots of Success, host Tommy Cole interviews Ryan Malone, a second-generation landscape professional who has defied the odds and transformed his family business into a thriving success story. Ryan shares his secrets for building a legacy company, from the importance of early morning rituals to the power of surrounding yourself with a supportive peer group. Discover how Malone has navigated the challenges of family business transitions, prioritized team well-being, and embraced strategic expansion to cultivate a flourishing enterprise. Whether you're looking to take your landscaping business to the next level or seeking inspiration for your entrepreneurial journey, this episode is a must-listen.

THE BIG IDEA:

Communication is key in family business transitions

KEY MOMENTS:

[05:27] New management opportunity in small maintenance division. [12:11] Communication and transparency key to successful succession. [16:17] Tracking client touches, closing percentage, and sales. [21:55] Prioritizing health and fitness is important. [25:37] Attended growth conference, joined peer group, transformed. [32:29] Success driven by the quality of people.

QUESTIONS WE ANSWER

1. What are the benefits of joining a peer group for business owners?

2. What strategies can help accelerate the growth and success of a landscaping company?

3. What role does a strong support system play in overcoming entrepreneurial challenges?

4. How can a family-owned landscaping business create a legacy spanning generations?

5. How can diversifying a landscaping company's services help hedge against economic downturns?

6. What are the key factors for successful communication and transition of leadership in a family-owned business?

FOR SHOW NOTES & MORE, GO TO:

https://mcfarlinstanford.com/podcast/ep-034-building-a-legacy-profile-of-a-family-landscape-business/

What if we told you holiday lights could be your landscaping company's most unexpected revenue stream? On today's episode of Roots of Success, host Tommy Cole delves into the festive world of holiday lighting with Tim Hikade, who has successfully integrated this service into his business, Full Circle Lawn Care. Uncover the strategies Tim uses to keep his crews working through the winter and how he maintains high profitability by keeping things simple yet professional. From planning and training to client satisfaction, get the blueprint you need to light up your seasonal earnings. Don't miss this enlightening discussion!

Basic holiday lighting with existing clients first.

[05:37] Office plans for sales season and client bookings. [07:36] Prepare budget, plan for peak season operation. [12:32] Diversify landscape business with holiday lights. [13:19] Winter slows down work, but Christmas is busy. [17:00] Start, focus on service, ignore comparisons. [20:50] Christmas lights are profitable for service providers. [22:49] Tim Hikade celebrates Christmas in July joyfully.

QUESTIONS WE ANSWER

What are the benefits of adding holiday lighting services to a landscaping business?

How can landscaping companies stay busy during the winter months?

What is the best training for installing Christmas lights safely?

How do I start a holiday lighting business?

How do I market holiday lighting services to my existing landscape clients?

FOR SHOW NOTES & MORE, GO TO:

https://mcfarlinstanford.com/podcast/ep-033-christmas-in-july-unlocking-winter-revenue-with-tim-hikade/

What does it take to turn a business struggling through a recession into a multi-million-dollar success story? On this episode of Roots of Success, Michael Hupf, CEO of Lifescape Colorado, reveals the blueprint behind growing his landscape company from the brink of collapse to earning $36 million in revenue. Get ready to explore the powerful impact of focusing on people, process, and product, and how a growth mindset can propel your business to new heights. Michael shares invaluable lessons on maintaining client loyalty, implementing effective sales and maintenance strategies, and the essential role of smart, ambitious team members. Tune in to learn how Lifescape pivoted from mere survival to exemplary excellence in the landscaping industry.

Growth mindset and strategic planning ensure business resilience.

[04:30] Invested in landscape business, sought opportunities in Colorado. [08:57] Choose business over corporate career, achieve rapid growth. [14:22] Discussing growth strategies with team [17:35] Designer turned COO manages all aspects efficiently.. [21:42] Focus on service, drivers, and long-term growth. [27:43] Healthy business needs profit for sustainability. [31:27] Enhance client experience through efficiency and preparation.

QUESTIONS WE ANSWER

What are effective strategies for scaling a small business?

What are key metrics to track for business growth?

What are the best practices for managing cash flow during economic downturns?

How to improve client experience in service-based industries?

How to implement a growth mindset in business?

FOR SHOW NOTES & MORE, GO TO:https://mcfarlinstanford.com/podcast/ep-032-growth-and-resilience-insights-from-lifescape-ceo-michael-hupf/