
Sign up to save your podcasts
Or


I broke my ski boot recently… and had two completely different experiences at local ski shops when I tried to have it fixed. One store wanted to sell me a brand new (read: expensive) pair, and the other did something that absolutely blew me away. They've got a customer for life now… here's what happened (and why it's important for your business).
MORE VIDEOS and GOODIES: http://www.jeffwalker.com
LAUNCH YOUR BUSINESS: http://www.productlaunchformula.com
By Jeff Walker4.8
5656 ratings
I broke my ski boot recently… and had two completely different experiences at local ski shops when I tried to have it fixed. One store wanted to sell me a brand new (read: expensive) pair, and the other did something that absolutely blew me away. They've got a customer for life now… here's what happened (and why it's important for your business).
MORE VIDEOS and GOODIES: http://www.jeffwalker.com
LAUNCH YOUR BUSINESS: http://www.productlaunchformula.com

63,987 Listeners

16,181 Listeners

11,417 Listeners

3,451 Listeners

1,085 Listeners

1,227 Listeners

3,381 Listeners

3,602 Listeners

2,786 Listeners

1,452 Listeners

4,593 Listeners

379 Listeners

946 Listeners

3,903 Listeners

903 Listeners

2,880 Listeners

1,532 Listeners

8,848 Listeners

8,313 Listeners

29,273 Listeners

2,138 Listeners

20,181 Listeners