We are building an independent global network of people doing human-centred work.
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Hello and welcome to Bringing Design Closer. Our goal is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred in their approach to solving complex business and societal problems.

This is HCD is almost 5-years old and we just passed 200 episodes on Apple Podcasts. We’ve been creating content regularly for that period of time, and if you want to help us out - please leave a review for us wherever you are listening. Those lovely algorithms love reviews, as it helps us grow our community - every little helps. Even if you don’t review, you can go one better by telling people you work with about the podcast. 

In this episode I speak with Michelle Walter, Head of Design Ops at ANZ bank in Australia. I’ve been connecting with Michelle for a number of months about all things strategic design. ANZ were my bank of choice in Australia, not out of a deep loyalty or anything - they weren’t the most innovative of banks for a very long time, but in September 2017 they made a big ballsy statement I felt. They hired Opher Yom Tov, a Chief Design Officer for the bank and also other key hires include the brilliant, Michelle Walter. 

• Connect with Michelle on LinkedIn - https://www.linkedin.com/in/mbwalter/?originalSubdomain=au

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We are building an independent global network of people doing human-centred work.
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Andy Farnell is a British computer scientist and author specialising in signals, systems and cybersecurity. His popular textbook "Designing Sound" (MIT) and pioneering research and development in audio DSP and synthesis defined the field of Procedural Audio. Consultant to leading technology companies, and visiting professor across Europe, Andy is a long-time advocate and prominent speaker on issues of digital rights, free open source software, good educational opportunities and access to enabling tools and knowledge for all.

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Welcome to a new episode of Getting Stareted in Design, I’m your host Ben Maclaren.

In this episode, I talk to Natalia Alessi, a design lead at the University of Melbourne. Natalia reached out to us to help with some user research after this years Doing Design Festival.

She shared her illustrations from the Festival and I was inspired by her journey to bring her on the show. We talk about some of her experiences and challenges moving to Australia to transition into her design career from another field and how her perspectives on language and culture have influences her journey.  She shares her insights into making design more accessible and common challenges she has seen design students face.

Connect on LinkedIn: https://www.linkedin.com/in/natalia-alessi-b59b3a52

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In this episode we chat about design agitation and enabling change within organisations. Laura recently shared a fantastic thread on twitter about many of the common designer statements that we probably all have heard a thousand times “no one is listening to me”.

We chat about the challenges that many designers have - and how Laura approaches many of these problems in her role within Government.

It’s a good one - let’s just straight in...

Read the twitter thread that inspired this episode;

• https://twitter.com/laura_yarrow/status/1487369386981736450

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We are building an independent global network of people doing human-centred work.
Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup
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Hello and welcome to Bringing Design Closer. Our goal is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred in their approach to solving complex business and societal problems.

My name is Gerry Scullion, I’m the Founder of the Human Centered Design Network and CEO of This is Doing - home to many of the worlds best design and change maker courses online.

Today on the show we have Emma Blomkamp - a facilitator researcher and strategic designer based in Melbourne and leader within the co-design space. In this episode we speak about Emma’s past and how they go into Co-Design and Design generally.

We speak about the evolution of Design and where Co-Design sits now and what that looks like potentially in the future.

Let’s jump in.

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→ Train my organisation https://www.thisishcd.com/training
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→ Gerry's consultancy (Service Design and Design Research) https://humana.design/

________________________
BECOME A DIRECTORY MEMBER (IT'S FREE!) and get all of this

→ FREE Introduction to Journey Management course with Marc Stickdorn & Gerry Scullion
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→ Claim partner discounts https://www.thisishcd.com/partners
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We are building an independent global network of people doing human-centred work.
Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup
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Hannah is a freelance WordPress developer from Bristol with a background in Computer Science. Before freelance life, amongst other things, she honed her management skills at the Environment Agency, where she managed large business change projects. She’s co-founder of Green Tech South West and is on a mission to raise awareness about the environmental impact of digital tech - checkout #LetsGreenTheWeb on Twitter. She also likes dogs, plants and snow.
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BRING THIS IS HCD INTO YOUR ORGANISATION

→ Train my organisation https://www.thisishcd.com/training
→ Video Courses https://www.thisishcd.com/courses
→ Private Community (Coaching, Courses, WhatsApp) https://www.thisishcd.com/circle-community
→ Gerry's consultancy (Service Design and Design Research) https://humana.design/

________________________
BECOME A DIRECTORY MEMBER (IT'S FREE!) and get all of this

→ FREE Introduction to Journey Management course with Marc Stickdorn & Gerry Scullion
https://www.thisishcd.com/learning/introduction-to-journey-management
→ Discover & Connect with others https://www.thisishcd.com/directory
→ Claim partner discounts https://www.thisishcd.com/partners
→ Submit an Article https://www.thisishcd.com/blog
+ Coming soon - JOB BOARD, FIND A MENTOR...and more
________________________

We are building an independent global network of people doing human-centred work.
Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup
________________________

Hello and welcome to Bringing Design Closer. Our goal is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred in their approach to solving complex business and societal problems.

My name is Gerry Scullion, I’m the Founder of the Human Centered Design Network and CEO of This is Doing - home to many of the worlds best design and change maker courses online.

Today on the show we have Sasja Nieukerk-Chomos - President of Dynamic Achievement based in Canada. I recently stumbled on Sasja profile on LinkedIn after reading a remarkable post about her father, Nick. In this episode we hear more about Nick’s story and the impact it had on Sasja’s life.

We speak about Leadership and learn more about toxicity within organisations, how we manage this from an executive perspective but also from someone who might find themselves working alongside people who play roles in compounding the behaviours associated to toxicity.

It’s a brilliant conversation - and know you will love it.

• https://www.linkedin.com/in/sasjachomos/

Creators & Guests

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BRING THIS IS HCD INTO YOUR ORGANISATION

→ Train my organisation https://www.thisishcd.com/training
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→ Gerry's consultancy (Service Design and Design Research) https://humana.design/

________________________
BECOME A DIRECTORY MEMBER (IT'S FREE!) and get all of this

→ FREE Introduction to Journey Management course with Marc Stickdorn & Gerry Scullion
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→ Claim partner discounts https://www.thisishcd.com/partners
→ Submit an Article https://www.thisishcd.com/blog
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________________________

We are building an independent global network of people doing human-centred work.
Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup
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My name is Gerry Scullion, I’m the Founder of the Human Centered Design Network and CEO of This is Doing - home to many of the worlds best design and change maker courses online.

Today on the show we have Brigette Metzler, Research Ops Lead at Australian Department of Agriculture, Water and Environment. Brigette is Co-Chair of the ResearchOps community and is based in one of my favourite places on earth, Tasmania. 

We are building an independent global network of people doing human-centred work.
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Before we jump in. Brigette wanted to mention the Research Ops conference that is happening on Jun 8 in New York and also remote. I will throw a link for this into the show notes, but it’s definitely something to get behind if you interested in the whole area of Research Ops.

Let’s get into it..

• https://www.linkedin.com/in/brigette-metzler-874b6878/

Creators & Guests

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BRING THIS IS HCD INTO YOUR ORGANISATION

→ Train my organisation https://www.thisishcd.com/training
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→ Gerry's consultancy (Service Design and Design Research) https://humana.design/

________________________
BECOME A DIRECTORY MEMBER (IT'S FREE!) and get all of this

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→ Claim partner discounts https://www.thisishcd.com/partners
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In this episode i speak with Lola Oyelayo-Pearson from Shopify. Lola of a Director of UX, Money and we chat about what this actually means. 

We speak about the mission at Shopify to remain independent, and supporting entrepreneurship globally by making it easier to sell and creating a support network for their merchants. What really interested me, was the points about how Shopify makes money, and also not they share the risk in opening up available funds to enable businesses to succeed. That's a huge statement right there - and I can't think of many businesses who can walk the walk - many as you know talk the talk very well. 

We chat about what money means - and it's not just a system to enable a transactional relationship - it's visceral. It's real. It can empower. It can destroy. I was keen to hear their thoughts on how the western driven perspective of money could translate to markets in say, Africa and what that might look like. 

Creators & Guests

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→ Train my organisation https://www.thisishcd.com/training
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→ Gerry's consultancy (Service Design and Design Research) https://humana.design/

________________________
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Note: Shopify is a sponsor of This is HCD. This conversation was unscripted and relatively unedited but we wanted to flag this to our listeners.

Next month, marks This is HCD’s 5th anniversary. If you’ve found this network useful to you over the last 5-years, and want to help me and the team at This is HCD you can do two things. If you haven’t already done it, sign up to our newsletter on This is HCD, where you get fortnightly content about all that is going on in the world of This is HCD. Also if you LOVE what we do, leave a rating for the podcast - this helps us out enormously and helps others find the podcast too. Where? Well, anywhere but leaving it on Apple Podcasts or Google Podcasts are probably two of the most important channels for us.

In this episode i speak with Lola Oyelayo-Pearson from Shopify. Lola of a Director of UX, Money and we chat about what this actually means. 

We speak about the mission at Shopify to remain independent, and supporting entrepreneurship globally by making it easier to sell and creating a support network for their merchants. What really interested me, was the points about how Shopify makes money, and also not they share the risk in opening up available funds to enable businesses to succeed. That's a huge statement right there - and I can't think of many businesses who can walk the walk - many as you know talk the talk very well. 

We chat about what money means - and it's not just a system to enable a transactional relationship - it's visceral. It's real. It can empower. It can destroy. I was keen to hear their thoughts on how the western driven perspective of money could translate to markets in say, Africa and what that might look like. 

Lola rocks and I know you'll enjoy the chat.

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