In this episode I give you 5 tips to get your listening skills up to par.

Listening is a skill that seems so elementary but is often completely ignored. The next time you’re engaged in a conversation, observe your own behavior to check in on your listening skills. Sure, you may be hearing what someone says, but are you really listening?

Unfortunately, what often happens is we’re so busy figuring out what we want to say next that we miss subtle cues that, if not taken into account in your response, affect the entire interaction.

Not listening leaves the person talking feeling misunderstood and not valued. If this is a potential customer, you just lost the sale.

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