The Professional Creative

Welcome to another episode of The Professional Creative! As I approach fourteen years in business, I have learned that creative problem solving is so important for overcoming the challenges that help us grow as leaders!

I used to make decisions alone, but I have since come to realize how vital it is to have support in entrepreneurship, even when it can feel isolating. This episode of the show digs deep into the significance of thinking outside the box, whether you’re a solopreneur or part of a larger team.

Join me as I share a memorable story from my recent family vacation to Iceland, where we faced an unexpected challenge that forced us to get creative. I reveal how I was taught a valuable lesson about adapting to unpredictable situations and avoiding panic, and I contrast conventional problem-solving approaches with more flexible, innovative strategies, demonstrating how we can truly all benefit from thinking creatively!

I also provide you with five practical steps to apply creative problem-solving in your business. From encouraging wild ideas to embracing constraints and deferring judgment, these tips are sure to help you develop innovative solutions when faced with obstacles, and you will learn how organizations like Facebook truly harness the power of ideation to fuel their success!

Please tune in so that we can build resilience together as entrepreneurs and transform challenges into opportunities for growth! This episode is sure to help you discover how you can create the beauty you want to see in your business and beyond!

📒 Episode Notes, Links, & Resources 📒

https://www.professionalcreative.com/blog/172

📝 Read the Transcript 📝

Connect with Bonnie: ▸ ONLINE | http://bonniechristine.com ▸ INSTAGRAM | https://instagram.com/bonniechristine ▸ START SIMPLE IN SURFACE DESIGN | FREE MINI CLASS | https://www.bonniechristine.com/startsimple ▸ FREE SURFACE DESIGN GUIDE | https://www.bonniechristine.com/guide

In case you didn’t know this, I love my Tuesday episodes because they are unscripted! In this particular batch of my unscripted Tuesday thoughts, I open up about the challenges of staying focused as a creative entrepreneur. If you're like me, then you have very likely experienced “shiny object syndrome” - that temptation to jump from one exciting idea to the next, but this year, my mission has been to dial in on what truly matters to my business and heart, which is serving the surface pattern design industry!

Listen in as I will be sharing how I had to make some tough decisions, like sadly having to cancel our highly anticipated Professional Creative Conference, despite how incredible that it definitely would have been! That was a moment that was painful, but it also felt like a weight lifted off my shoulders because it allowed me to stay true to my mission. Refining focus has been far from easy, but it is truly necessary to make room for our best yeses!

We have some truly exciting new things in the works, including a product shop that will be a living example for our students, a brand-new in-house art agent, and a potential journal publication for our industry! I am so excited to explore these opportunities while staying aligned with our core mission, and I really hope that you will walk away from this episode of the show inspired to take a closer look at your own focus! What can you say no to in order to protect your best yes?

📒 Episode Notes, Links, & Resources 📒

https://www.professionalcreative.com/blog/171

📝 Read the Transcript 📝

Connect with Bonnie: ▸ ONLINE | http://bonniechristine.com ▸ INSTAGRAM | https://instagram.com/bonniechristine ▸ START SIMPLE IN SURFACE DESIGN | FREE MINI CLASS | https://www.bonniechristine.com/startsimple ▸ FREE SURFACE DESIGN GUIDE | https://www.bonniechristine.com/guide

I invite you to listen this week as I jump into a topic that I believe is the very heartbeat of any business: core values. Whether you are running a solo venture or managing a team of 100, your core values are essential because they shape your decisions, influence your culture, and guide your growth!

Join me as I share why defining your core values matters more than you might think. I walk you through my own company's ten core values and how they have evolved as my team has grown, and you can expect to hear tangible examples of how these values have impacted our work culture and decision-making processes! From prioritizing generosity to fostering integrity, these principles are more than just words; they are the compass that keeps us aligned with our mission.

I’ve also created a fantastic resource for you - a list of fifty core values to help you get started defining your own! This episode isn’t just theoretical; it’s packed with actionable steps to help you reflect on what matters most to you and your business, so whether you are just starting out or looking to refine your existing values, this episode is here to inspire and guide you!

📒 Episode Notes, Links, & Resources 📒

https://www.professionalcreative.com/blog/170

📝 Read the Transcript 📝

Connect with Bonnie: ▸ ONLINE | http://bonniechristine.com ▸ INSTAGRAM | https://instagram.com/bonniechristine ▸ START SIMPLE IN SURFACE DESIGN | FREE MINI CLASS | https://www.bonniechristine.com/startsimple ▸ FREE SURFACE DESIGN GUIDE | https://www.bonniechristine.com/guide

I think that you're likely really going to like today's topic – all about keeping the money that you have already made! Listen in as I examine an issue that every online business owner faces at some point: failed payments. If you run an online business, offer a product, or have a subscription-based model, failed payments can mean losing revenue that you have already earned, and nobody wants that, right? What if I told you, though, that there is a way to recover those payments and keep more of your hard-earned money?

I walk you through our tried-and-true process at Team Bonnie for recovering failed payments, which has brought us an 88% recovery rate - much higher than the industry average of 49%! I share why we brought our payment recovery back in-house after outsourcing it as well as the steps that we follow to not only recover payments but also treat every customer with kindness, tact, and empathy!

You’ll hear about the tools and strategies we use, like Stripe’s built-in features and Churn Buster (which we love!), and how our approach to communication makes it easy for customers to get back on track. I also break down the difference between involuntary and voluntary churn, and how addressing each requires a unique touch.

If you’re struggling with failed payments or looking to tighten up your payment recovery process, this episode is packed with actionable tips. I also, of course, remind you: it’s not just about the numbers; it’s about treating your customers like individuals and creating systems that serve them and your business well!

📒 Episode Notes, Links, & Resources 📒

https://www.professionalcreative.com/blog/169

📝 Read the Transcript 📝

Connect with Bonnie: ▸ ONLINE | http://bonniechristine.com ▸ INSTAGRAM | https://instagram.com/bonniechristine ▸ START SIMPLE IN SURFACE DESIGN | FREE MINI CLASS | https://www.bonniechristine.com/startsimple ▸ FREE SURFACE DESIGN GUIDE | https://www.bonniechristine.com/guide

Going into this episode, you might want to go back and (re)listen to episode 20 of The Professional Creative as well all about learning to love going live because this episode is definitely going to pair well with that one!

Join me as I revisit the topic of going live, whether it’s on Instagram Stories, Facebook Live, Zoom workshops, or webinars. For many of us, the idea of going live can feel overwhelming, and trust me, I get it. Even after years of experience, I still feel a bit nervous, especially when it comes to public-facing sessions where you never know who might join!

I share my personal journey of becoming more comfortable with going live and offer practical tips on how to safeguard your presentations. From Zoom settings to co-hosting strategies, I walk you through the steps that I take to ensure smooth, stress-free live sessions.

Plus, I share a couple of funny mishaps that happened along the way. Tune in for an encouraging conversation about embracing live sessions, feeling in control, and knowing you’ve got backup plans in place, and, as always, remember that there's room for you!

📒 Episode Notes, Links, & Resources 📒

https://www.professionalcreative.com/blog/168

📝 Read the Transcript 📝

Connect with Bonnie: ▸ ONLINE | http://bonniechristine.com ▸ INSTAGRAM | https://instagram.com/bonniechristine ▸ START SIMPLE IN SURFACE DESIGN | FREE MINI CLASS | https://www.bonniechristine.com/startsimple ▸ FREE SURFACE DESIGN GUIDE | https://www.bonniechristine.com/guide

Welcome to another episode of The Professional Creative, everyone! Tune in as I discuss one of the most impactful strategies I’ve used to maintain success for my courses: building a strong alumni culture! If you are a course creator yourself, then this episode is packed with insights into how to keep your alumni engaged and coming back year after year!

I share how our alumni community has grown into the lifeblood of our programs and how our dedicated alumni launch has played a pivotal role in that. I also walk you through our key strategies, from creating alumni-only events and offering discounted re-enrollment, to showcasing success stories that motivate and inspire returning students!

Whether you're considering an alumni launch for the first time or looking to enhance your existing approach, this episode will give you a roadmap to fostering a vibrant, engaged alumni base, and be sure to stay tuned until the end for a special freebie: a template we use to collect alumni success stories which will help elevate your own alumni initiatives!

📒 Episode Notes, Links, & Resources 📒

https://www.professionalcreative.com/blog/167

📝 Read the Transcript 📝

Connect with Bonnie: ▸ ONLINE | http://bonniechristine.com ▸ INSTAGRAM | https://instagram.com/bonniechristine ▸ START SIMPLE IN SURFACE DESIGN | FREE MINI CLASS | https://www.bonniechristine.com/startsimple ▸ FREE SURFACE DESIGN GUIDE | https://www.bonniechristine.com/guide

In this shorty episode, I am sharing a thought that has been incredibly impactful for me as of late– something that I believe can transform how you approach your day and week. You've probably heard me (or others) talk about time management and planning, but I want to dive into the concept of a “top three” and a “big one.”

Your daily top three are the tasks that, if accomplished, would make you feel like you’ve moved the needle in your business, but there’s also value in identifying your “big one” for the week—the one thing that, when done, makes you feel truly accomplished!

Listen in as I explore how this focus can make a huge difference, especially for creatives who juggle multiple projects. I also share how it’s been working for me in my own product development and invite you to reflect on what your big one is this week. Let me know what you are working on yourself, and as always, remember that there's room for you!

📒 Episode Notes, Links, & Resources 📒

https://www.professionalcreative.com/blog/166

📝 Read the Transcript 📝

Connect with Bonnie: ▸ ONLINE | http://bonniechristine.com ▸ INSTAGRAM | https://instagram.com/bonniechristine ▸ START SIMPLE IN SURFACE DESIGN | FREE MINI CLASS | https://www.bonniechristine.com/startsimple ▸ FREE SURFACE DESIGN GUIDE | https://www.bonniechristine.com/guide

I am so excited about today’s guest— Shanna Skidmore, a former Fortune 100 financial advisor who is now a powerhouse in the world of business consulting and education! Known by her clients as the “Dream Releaser,” Shanna has dedicated over 15 years to helping entrepreneurs build businesses they’re passionate about while living fulfilling lives!

Tune in as we discuss Shanna’s incredibly fascinating journey, from her transition from finance to helping creative entrepreneurs thrive. She shares how she grew her business revenue by an astounding 248% after stepping away from social media, a truly surprising move given today’s online-centric world. Shanna also opens up about managing a multi six-figure business while working just twenty hours a week (yes, you read that right – twenty hours!) and balancing her roles as a wife, mother of two, and successful businesswoman.

Shanna and I also discuss the importance of defining your own version of success and how to align your business strategies with your personal values and lifestyle, with Shanna offering some valuable insights into setting achievable goals, understanding what “enough” means for you, and thoughts on work-life harmony. Shanna even introduces us to her Blueprint Model, a versatile framework designed to help entrepreneurs build profitable and sustainable businesses that fit their unique needs!

If you are curious about how to redefine your business approach and find balance in your life, trust me, you do not want to miss this episode. Tune in to gain inspiration and actionable advice from a true expert in the field!

📒 Episode Notes, Links, & Resources 📒

https://www.professionalcreative.com/blog/165

📝 Read the Transcript 📝

Connect with Bonnie: ▸ ONLINE | http://bonniechristine.com ▸ INSTAGRAM | https://instagram.com/bonniechristine ▸ START SIMPLE IN SURFACE DESIGN | FREE MINI CLASS | https://www.bonniechristine.com/startsimple ▸ FREE SURFACE DESIGN GUIDE | https://www.bonniechristine.com/guide

Quick Disclosure: This post may include some affiliate links which means that if you click the link to purchase something on this page, it won't cost you more but I may receive a commission for sharing this with you. Which is great, because I was going to share it with you anyway!

I hope that you will join me for this episode as I discuss what I call “the gift of going second.” It all started with a trip to Dollywood’s Splash Country for my son Bear’s birthday. I’m not much of a thrill-seeker, but I’ll tackle most water slides – but not without someone going ahead of me first to give a little feedback!

This got me thinking about how much we rely on social proof in our businesses, whether it’s reviews, testimonials, or case studies. We want to see that someone like us has already gone before and found success, right?

Listen in as I explore the importance of showcasing a diverse range of people who have benefited from your offers - whether they be young, older, hobbyists, or total pros. I also share insights into how to use social proof to build trust and grow your audience authentically!

Let's chat about how to give your customers that reassuring “gift of going second." Let's go, and remember - there’s room for you!

📒 Episode Notes, Links, & Resources 📒

https://www.professionalcreative.com/blog/164

📝 Read the Transcript 📝

Connect with Bonnie: ▸ ONLINE | http://bonniechristine.com ▸ INSTAGRAM | https://instagram.com/bonniechristine ▸ START SIMPLE IN SURFACE DESIGN | FREE MINI CLASS | https://www.bonniechristine.com/startsimple ▸ FREE SURFACE DESIGN GUIDE | https://www.bonniechristine.com/guide

Today we're diving deep into the heart of member or student engagement, exploring why it's crucial for the success of your creative business. In this episode, I'll share my favorite retention techniques and strategies for nurturing your students and members long after a launch.

Imagine launching a course or membership and keeping that initial excitement alive. Sounds challenging, right? Well, stick around because we'll explore how to transform your engagement from waning interest into a thriving, supportive community. Whether you're a seasoned membership owner or just starting out, this episode is packed with insights to help you maintain higher retention rates, stable revenue, and a stronger community. Let's get started!

📒 Episode Notes, Links, & Resources 📒

https://www.professionalcreative.com/blog/163

📝 Read the Transcript 📝

Connect with Bonnie: ▸ ONLINE | http://bonniechristine.com ▸ INSTAGRAM | https://instagram.com/bonniechristine ▸ START SIMPLE IN SURFACE DESIGN | FREE MINI CLASS | https://www.bonniechristine.com/startsimple ▸ FREE SURFACE DESIGN GUIDE | https://www.bonniechristine.com/guide