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Karen Byrd would rather coach compassion than coach compliance.

In this 'Auto Collabs' episode, Karen Byrd, GM at Colonial VW Subaru, unveils her unique leadership style, pivoting from compliance-driven to compassion-led management. Byrd discusses her evolution during the pandemic, emphasizing self-growth and adaptability. In true 'Love People More Than Cars' fashion, she focuses on empathy, listening, and understanding to drive her team forward. Her insights for 2024 include maintaining an open mindset and embracing change.

Karen's approach is a breath of fresh air in the automotive industry marked by intense sales pressure. She emphasizes leading with empathy and unconditional love, crucial in today's dynamic market. Her journey from a rigid, plan-based mindset to one that values personal connection and emotional intelligence offers invaluable lessons for leaders in any field. Byrd's story is a testament to the power of transformative leadership and its impact on both personal and organizational success.

0:00 Introduction with Paul J Daly, Kyle Mountsier and Michael Cirillo

2:55 Karen Byrd's approach to 2024

4:18 Removing mental silos to avoid being blindsided by unexpected events

7:57 The pandemic as a time of self-rebirth

11:59 Practical advice for leaderss on learning and listening

17:02 Moving from a compliance-focused approach to one centered on compassion

22:28 Wrap-up and takeaways with Paul J Daly, Kyle Mountsier and Michael Cirillo

Karen Byrd is the GM at Colonial VW Subaru

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