Troubleshooting Agile

Phoenix Project author, Gene Kim, joins us on Troubleshooting Agile to discuss the groundbreaking theories of organizational management described in his new book, Wiring the Winning Organization. In this episode (part one of three), Gene talks about his mission to improve the way work is done at the world’s largest organizations, how that led to his collaboration with coauthor Dr. Steven Spear, and their “parsimonious” theories of workplace organization.

Links:

- Wiring the Winning Organization: https://itrevolution.com/product/wiring-the-winning-organization/

- Twitter: https://twitter.com/RealGeneKim

- LinkedIn: https://www.linkedin.com/in/realgenekim/

- The Idealcast: https://itrevolution.com/podcast/

- High Velocity Edge: https://bookshop.org/p/books/the-high-velocity-edge-how-market-leaders-leverage-operational-excellence-to-beat-the-competition-steven-spear/8209849

- The Goal: https://bookshop.org/p/books/the-goal-a-process-of-ongoing-improvement-eliyahu-m-goldratt/9895070?ean=9780884271956

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About Our Guest

Gene Kim is a Wall Street Journal bestselling author, researcher, and multiple award-winning CTO. He has been studying high-performing technology organizations since 1999 and was the founder and CTO of Tripwire for 13 years. He is the author of six books, The Unicorn Project (2019), and co-author of the Shingo Publication Award winning Accelerate (2018), The DevOps Handbook (2016), and The Phoenix Project (2013). Since 2014, he has been the founder and organizer of DevOps Enterprise Summit, studying the technology transformations of large, complex organizations.

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Order your copy of our book, Agile Conversations at agileconversations.com

Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list.

We'd love to hear any thoughts, ideas, or feedback you have about the show.

Email us at [email protected]

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About Your Hosts

Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations.

Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes.

You can find out more about his work here: https://douglassquirrel.com/index.html

Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker.

You can connect with him here: https://www.linkedin.com/in/jfredrick/

Effective executives draw on extensive battle scars for guidance and insight. Join your hosts Squirrel and Jeffrey to discover how to learn from the elders, and become one yourself, on today's episode of Troubleshooting Agile.

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Order your copy of our book, Agile Conversations at agileconversations.com

Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list.

We'd love to hear any thoughts, ideas, or feedback you have about the show.

Email us at [email protected]

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About Your Hosts

Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations.

Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes.

You can find out more about his work here: https://douglassquirrel.com/index.html

Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker.

You can connect with him here: https://www.linkedin.com/in/jfredrick/

Tech teams operate best with clearly defined "negative space" that's not in scope - and leaders are more receptive to defining it than they think. Join your hosts Squirrel and Jeffrey to learn why the principles of art apply to product development on today's episode of Troubleshooting Agile.

Links:

- Yves Klein: https://www.tate.org.uk/art/artworks/klein-ikb-79-t01513

- Kano model: https://en.wikipedia.org/wiki/Kano_model

- Trust Conversation: https://itrevolution.com/articles/test-driven-development-for-people/

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Order your copy of our book, Agile Conversations at agileconversations.com

Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list.

We'd love to hear any thoughts, ideas, or feedback you have about the show.

Email us at [email protected]

--------------------------------------------------

About Your Hosts

Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations.

Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes.

You can find out more about his work here: https://douglassquirrel.com/index.html

Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker.

You can connect with him here: https://www.linkedin.com/in/jfredrick/

Your niggling worries and minor observations are "bench sweeps", valuable dust that are worth refining into gold. Listen to this week’s episode of Troubleshooting Agile to learn why you shouldn't ignore your gut feelings, with your hosts Squirrel and Jeffrey!

Links:

- Not "Eureka" but "That's Funny": https://quoteinvestigator.com/2015/03/02/eureka-funny/

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Order your copy of our book, Agile Conversations at agileconversations.com

Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list.

We'd love to hear any thoughts, ideas, or feedback you have about the show.

Email us at [email protected]

--------------------------------------------------

About Your Hosts

Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations.

Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes.

You can find out more about his work here: https://douglassquirrel.com/index.html

Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker.

You can connect with him here: https://www.linkedin.com/in/jfredrick/

Know what users think of your software as soon as it's done - the secret is immediacy and frequency. Listen to today’s episode to find out how daily feedback is absolutely possible, with your hosts Squirrel and Jeffrey on Troubleshooting Agile.

Links:

- Glidepath Indicator: https://agileconversations.com/blog/glideslope/

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Order your copy of our book, Agile Conversations at agileconversations.com

Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list.

We'd love to hear any thoughts, ideas, or feedback you have about the show.

Email us at [email protected]

--------------------------------------------------

About Your Hosts

Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations.

Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes.

You can find out more about his work here: https://douglassquirrel.com/index.html

Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker.

You can connect with him here: https://www.linkedin.com/in/jfredrick/

Today on Troubleshooting Agile, we answer a listener’s question on how to get disparate teams co-operating on a shared objective - and how to get them sharing bad news! Listen to hear our discussion and solutions, with your hosts, Squirrel and Jeffrey.

Links:

- Trust Conversation: https://itrevolution.com/articles/test-driven-development-for-people/

- Psychological Safety: https://amycedmondson.com/psychological-safety/

- Jonah Jameson: https://en.wikipedia.org/wiki/J._Jonah_Jameson

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Order your copy of our book, Agile Conversations at agileconversations.com

Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list.

We'd love to hear any thoughts, ideas, or feedback you have about the show.

Email us at [email protected]

--------------------------------------------------

About Your Hosts

Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations.

Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes.

You can find out more about his work here: https://douglassquirrel.com/index.html

Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker.

You can connect with him here: https://www.linkedin.com/in/jfredrick/

What to do when your tech team isn't arguing (productively!)? Join us on Troubleshooting Agile to learn practical ideas for discovering shared facts and creating constructive conflict, with your hosts, Squirrel and Jeffrey.

Links:

- Test-Driven Development for People: https://itrevolution.com/articles/test-driven-development-for-people/

--------------------------------------------------

Order your copy of our book, Agile Conversations at agileconversations.com

Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list.

We'd love to hear any thoughts, ideas, or feedback you have about the show.

Email us at [email protected]

--------------------------------------------------

About Your Hosts

Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations.

Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes.

You can find out more about his work here: https://douglassquirrel.com/index.html

Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker.

You can connect with him here: https://www.linkedin.com/in/jfredrick/

An underperforming tech team is missing something, but what? This week on Troubleshooting Agile, Squirrel and Jeffrey share part three of their 3-stage diagnostics for discovering missing conversations.

Links:

- Stratechery quadrant: https://stratechery.com/2013/the-uncanny-valley-of-a-functional-organization

- The Line: https://themanagershandbook.com/consciousness/the-line

- NVC Feelings and Needs: https://www.sociocracyforall.org/nvc-feelings-and-needs-list/

- Amador, LEAP: https://leapinstitute.org/about/

- Schwarz, Eight Behaviours: https://cdn.csu.edu.au/__data/assets/pdf_file/0008/917018/Eight-Behaviors-for-Smarter-Teams-2.pdf

--------------------------------------------------

Order your copy of our book, Agile Conversations at agileconversations.com

Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list.

We'd love to hear any thoughts, ideas, or feedback you have about the show.

Email us at [email protected]

--------------------------------------------------

About Your Hosts

Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations.

Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes.

You can find out more about his work here: https://douglassquirrel.com/index.html

Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker.

You can connect with him here: https://www.linkedin.com/in/jfredrick/

An underperforming tech team is missing something, but what? This week on Troubleshooting Agile, Squirrel and Jeffrey share part two of their 3-stage diagnostics for discovering missing conversations

Links:

- Edmondson, Teaming: https://www.goodreads.com/en/book/show/7023600

- Liberating Structures: https://www.liberatingstructures.com/

- Anarchic Planning series:

- https://soundcloud.com/troubleshootingagile/citcon-open-space-and-lean-coffee-part-i

- https://soundcloud.com/troubleshootingagile/citcon-open-space-and-lean-coffee-part-ii

--------------------------------------------------

Order your copy of our book, Agile Conversations at agileconversations.com

Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list.

We'd love to hear any thoughts, ideas, or feedback you have about the show.

Email us at [email protected]

--------------------------------------------------

About Your Hosts

Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations.

Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes.

You can find out more about his work here: https://douglassquirrel.com/index.html

Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker.

You can connect with him here: https://www.linkedin.com/in/jfredrick/

An underperforming tech team is missing something, but what? This week on Troubleshooting Agile, Squirrel and Jeffrey share part one of their 3-stage diagnostics for discovering missing conversations

Links:

- Simon Sinek, Start With Why: https://simonsinek.com/books/start-with-why/

- Toyota Kata: https://en.wikipedia.org/wiki/Toyota_Kata

--------------------------------------------------

Order your copy of our book, Agile Conversations at agileconversations.com

Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list.

We'd love to hear any thoughts, ideas, or feedback you have about the show.

Email us at [email protected]

--------------------------------------------------

About Your Hosts

Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations.

Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes.

You can find out more about his work here: https://douglassquirrel.com/index.html

Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker.

You can connect with him here: https://www.linkedin.com/in/jfredrick/