Troubleshooting Agile

By A weekly problem-solving session for all things agileBusiness

Troubleshooting Agile episodes

July 19, 2023 Vague but Valuable - Principles For Tech Team Success with Juan Pablo Buriticá, Part 1
Computers think in 1s and 0s, but the best tech teams welcome ambiguity and profit from vagueness.
Join us on part one of a 3-part series with special guest Juan Pablo Buriticá to learn about his journey of turning heavy machinery auctioneers, Ritche Bros, into a successful tech company, with your hosts, Squirrel and Jeffrey.
Links:
- Juan's article on the capability framework: https://buriti.ca/from-good-to-great-a-capability-framework-for-building-exceptional-product-engineering-teams-a8ca4e9e8f47
- DORA metrics: https://cloud.google.com/blog/products/devops-sre/using-the-four-keys-to-measure-your-devops-performance
- Juan's contact info: [email protected], @buritica on Twitter
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Order your copy of our book, Agile Conversations at agileconversations.com
Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list.
We'd love to hear any thoughts, ideas, or feedback you have about the show.
Email us at [email protected]
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About Your Hosts
Squirrel and Jeffrey first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations.
Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes.
You can find out more about his work here: https://douglassquirrel.com/index.html
Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker.
You can connect with him here: https://www.linkedin.com/in/jfredrick/
18 min
July 12, 2023 Curiosity Flattens The Mountain
Convincing a peer can feel like painfully pedalling up a mountain, but a dose of curiosity can take you through the pass and whizzing down the other side.
Listen to this episode of Troubleshooting Agile to learn more about how to approach your conversations with curiosity - as well as the few occasions when you shouldn’t, with your hosts, Squirrel and Jeffrey.
Links:
- Test-Driven Development for People: https://itrevolution.com/articles/test-driven-development-for-people/
- 8 Behaviours for Smarter Teams: https://cdn.csu.edu.au/__data/assets/pdf_file/0008/917018/Eight-Behaviors-for-Smarter-Teams-2.pdf
- Pilots snack during emergency: https://www.youtube.com/watch?v=rEf35NtlBLg
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Order your copy of our book, Agile Conversations at agileconversations.com
Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list.
We'd love to hear any thoughts, ideas, or feedback you have about the show.
Email us at [email protected]
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About Your Hosts
Squirrel and Jeffrey first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations.
Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes.
You can find out more about his work here: https://douglassquirrel.com/index.html
Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker.
12 min
July 05, 2023 Hurry Sickness
Is your tech team always rushing, but never improving? They may have "hurry sickness.” Listen to this episode of Troubleshooting Agile to discover if being busy is actually crippling your productivity and what you can do to change it, with your hosts, Squirrel and Jeffrey.
Links:
- Hurry Sickness: https://www.healthline.com/health/mental-health/hurry-sickness
- Near Enemy: https://www.theguardian.com/lifeandstyle/2014/jun/07/change-your-life-near-enemies-buddhism
- Squirrel Squadron: https://squirrelsquadron.com
--------------------------------------------------
Order your copy of our book, Agile Conversations at agileconversations.com
Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list.
We'd love to hear any thoughts, ideas, or feedback you have about the show.
Email us at [email protected]
--------------------------------------------------
About Your Hosts
Squirrel and Jeffrey first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations.
Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes.
You can find out more about his work here: https://douglassquirrel.com/index.html
Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker.
17 min
June 28, 2023 Innovation - Follow the Tune Not the Words
Maybe the reason innovation isn't happening is that no one believes you'll really accept failure. But creating some chaos to emphasise risk is OK!
Listen to this episode of Troubleshooting Agile to discover how you can make innovation and failure part of your company culture, with your hosts, Squirrel and Jeffrey.
Links:
- Peacetime CEO vs Wartime CEO: https://a16z.com/2011/04/14/peacetime-ceo-wartime-ceo/
- Previous episode on commoditisation: https://soundcloud.com/troubleshootingagile/software-isnt-dead
--------------------------------------------------
Order your copy of our book, Agile Conversations at agileconversations.com
Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list.
We'd love to hear any thoughts, ideas, or feedback you have about the show.
Email us at [email protected]
About Your Hosts
Squirrel and Jeffrey first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations.
Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes.
You can find out more about his work here: https://douglassquirrel.com/index.html
Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker.
14 min
June 21, 2023 Software Isn't Dead
Software has become commoditised, but that doesn’t mean there’s a race to the bottom for efficiency. An accessible foundation means what you build on top can be much more ornate.
Listen to this episode of Troubleshooting Agile to discover why Squirrel and Jeffrey hold firm in their views that software isn’t dead!
Links
- Squirrel's commoditization tweet: https://twitter.com/douglassquirrel/status/1668891393874378754
- Wardley Mapping--Chapter 9, charting the future: https://medium.com/wardleymaps/anticipation-89692e9b0ced
--------------------------------------------------
Order your copy of our book, Agile Conversations at agileconversations.com
Plus, get access to a free mini training video about the technique of
Coherence Building when you join our mailing list.
We'd love to hear any thoughts, ideas, or feedback you have about the show.
Email us at [email protected]
About Your Hosts
Squirrel and Jeffrey first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations.
Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes.
You can find out more about his work here: https://douglassquirrel.com/index.html
Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker.
12 min
June 14, 2023 Ulrik Lehrskov-Schmidt: Commercial and Technical Debt
Commercial and technical debt are twins: when your product is mispriced, your engineering investment is out of whack too. Listen to this episode of Troubleshooting Agile to learn how you can build product plans that scale, with special guest Ulrik Lehrskov-Schmidt.
Links:
- Ulrik’s book The Pricing Roadmap: https://www.amazon.co.uk/Pricing-Roadmap-Design-Models-Customers/dp/1544536305/ref=tmm_hrd_swatch_0?_encoding=UTF8&qid=1682577248&sr=8-2
- Ulrik’s website: willingnesstopay.com
- Ulrik’s YouTube channel https://www.youtube.com/@SaaSPricing
- Unselling episode link: https://soundcloud.com/troubleshootingagile/unselling-your-software
--------------------------------------------------
Order your copy of our book, Agile Conversations at agileconversations.com
Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list.
We'd love to hear any thoughts, ideas, or feedback you have about the show.
Email us at [email protected]
About Your Hosts
Squirrel and Jeffrey first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations.
Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes.
You can find out more about his work here: https://douglassquirrel.com/index.html
Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker.
You can connect with him here:
https://www.linkedin.com/in/jfredrick/
18 min
June 07, 2023 Ulrik Lehrskov-Schmidt: Price Your Customer, Not Your Product
If you have one product per customer and aren't charging a princely sum, you're not pricing your customers right. Listen to this episode of Troubleshooting Agile to find out how you can take lessons in pricing a train ticket and apply them to your SAAS sales, with special guest Ulrik Lehrskov-Schmidt.
Links:
- Ulrik’s book The Pricing Roadmap: https://www.amazon.co.uk/Pricing-Roadmap-Design-Models-Customers/dp/1544536305/ref=tmm_hrd_swatch_0?_encoding=UTF8&qid=1682577248&sr=8-2
- Ulrik’s website: willingnesstopay.com
- Ulrik’s YouTube channel https://www.youtube.com/@SaaSPricing
--------------------------------------------------
Order your copy of our book, Agile Conversations at agileconversations.com
Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list.
We'd love to hear any thoughts, ideas, or feedback you have about the show.
Email us at [email protected]
About Your Hosts
Squirrel and Jeffrey first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations.
Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes.
You can find out more about his work here: https://douglassquirrel.com/index.html
Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker.
You can connect with him here: https://www.linkedin.com/in/jfredrick/
16 min
May 31, 2023 Vagueness is Opportunity
Vague instructions from the Board or CEO are the norm, and in fact mean great opportunity. Listen to this episode of Troubleshooting Agile to discover why there's no recipe that gets the right answers to executive problems, with Squirrel & Jeffrey!
Links:
- The Psychology of being a CEO: https://a16z.com/2011/03/31/whats-the-most-difficult-ceo-skill-managing-your-own-psychology/
- Cynefin: https://en.wikipedia.org/wiki/Cynefin_framework
--------------------------------------------------
Order your copy of our book, Agile Conversations at agileconversations.com
Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list.
We'd love to hear any thoughts, ideas, or feedback you have about the show.
Email us at [email protected]
About Your Hosts
Squirrel and Jeffrey first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations.
Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes.
You can find out more about his work here: https://douglassquirrel.com/index.html
Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker.
You can connect with him here: https://www.linkedin.com/in/jfredrick/
12 min
May 24, 2023 Be Your Own Devil's Advocate
You can be your own "devil's advocate" to boost the quality of what you produce. Listen to this episode of Troubleshooting Agile to learn how and why to be self-critical, with Squirrel and Jeffrey!
Links:
- Devil's Advocate: https://en.wikipedia.org/wiki/Devil's_advocate
- Six Thinking Hats: https://www.debonogroup.com/services/core-programs/six-thinking-hats/
--------------------------------------------------
Order your copy of our book, Agile Conversations at agileconversations.com
Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list.
We'd love to hear any thoughts, ideas, or feedback you have about the show.
Email us at [email protected]
About Your Hosts
Squirrel and Jeffrey first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations.
Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes.
You can find out more about his work here: https://douglassquirrel.com/index.html
Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker.
You can connect with him here: https://www.linkedin.com/in/jfredrick/
9 min
May 17, 2023 Unselling Your Software
Flickr started as an online game, but the company quickly learned that they had much greater value on tap as a photo site, and "unsold" their initial customers instead of sticking to their original idea. By being curious, you can learn what the market really needs, jettison the custom-built "products" that are holding you back, and keep the right customers delighted. Listen for more on the art and practise of "unselling"!
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Our book, Agile Conversations, is out now. Go to agileconversations.com to order your copy.
Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list.
We'd love to hear any thoughts, ideas, or feedback you have about the show.
Email us at [email protected]
About Your Hosts
Squirrel and Jeffrey first met while working together at TIM group in 2013 . A decade later, they remain united in their passion for growing organisations through better conversations.
Squirrel is an advisor, author, speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes.
You can find out more about his work here: https://douglassquirrel.com/index.html
Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker.
You can connect with him here: https://www.linkedin.com/in/jfredrick/
12 min

About Troubleshooting Agile

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Troubleshooting Agile is a problem-solving session for agile teams. Jeffrey Fredrick and Douglas Squirrel look at common problems agile teams face and provide practical, immediately useful advice for…