00:00 - Introduction

01:29 - How we first discovered crystals in pools

02:51 - What the definition of "scale"?

04:51 - onBalance already knew about calcium sulfate crystals

07:45 - What is calcium sulfate?

09:53 - Calcium sulfate precipitates at a lower pH

12:35 - Where do sulfates come from?

15:16 - How sulfates accumulate in pools

17:11 - How to prevent calcium sulfate scale crystals

19:31 - Summary. Thanks for listening!

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