United We Scan

We talked about our first day of Mini Mail Survey, challenges in the office, DO NOT TAKE Chantix to quit smoking. 

Just a good mix of everything, for this week. 

We're still talking about the upcoming Mini Mail Survey and Wrecs scans

lack of accountability of management and more Wrecs discussion

Mike is back, WRECS, our normal BS and of course Football.

Bill gives a  highlight of his mini mail survey training. Benjamin joins us, and gives a highlight of Mini Mail Survey Zoom Seminar

and of course the normal BS. 

Adventures in training new RCAs and yes they are people, too

We talk a bit about the up coming mini survey, with a few technical difficulties

Blame Josh and his basket of nuts. 

6 more days to go

We go over Christmas OT, 2nd trips and lack of RCAs going into peak season