With so many powerful improvement methods available—including visuality, why do so many fail and fail early? Firsat, companies have not put an improvement infrastructure in place prior to launch. There is no framework for success.
Why bother with borders? Because borders create flow—the foundation of operational excellence. Taiichi Ohno (co-architect/Toyota Production System) told us: “Flow where you can. Pull where you must.” Lowly borders are key to that.
Until a company understands the logic and power of borders, they are treated as merely so many lines—useful for neatness and order but not much more. Few people expect “lines” to improve performance; and they don’t. Borders, however, do. And mightily.
Remember the well-worn adage: The only way to achieve employee empowerment is to turn the top/down pyramid on its head—into the bottom/up pyramid? But what do we do with the top/down structure? The wrong step is to reject it and throw it out.
The world of work can sometimes resemble politics in a hotly-contested election—with further polarization the method of choice for handling differences: Go to your corner and come out fighting.
About Visual Workplace Radio: Let the Workplace Speak
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Visual Workplace Radio: Let the Workplace Speak offers the best in practical tools, methods, and strategies for improvement leaders who want to apply workplace visuality and harness its remarkable cultural and bottom line contribution. Visuality: you can’t get to excellence without it.
Each week, award-winning author and foremost visual workplace expert, Dr. Gwendolyn Galsworth, targets new learning and applications through a range of formats, case studies, interviews with business leaders and topic experts.
Whether yours is a factory, hospital, military depot, bank, office or dry cleaners, get informed, get inspired, get visual.
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