What can a company expect from associates in terms of improvement and ownership? According to Gwendolyn Galsworth, your host and author of seven books, a great deal more than they ever imagine.
Why bother with borders? Because borders create flow—the foundation of operational excellence. Taiichi Ohno (co-architect/Toyota Production System) told us: “Flow where you can. Pull where you must.” Lowly borders are key to that.
Until a company understands the logic and power of borders, they are treated as merely so many lines—useful for neatness and order but not much more. Few people expect “lines” to improve performance; and they don’t. Borders, however, do. And mightily.
Changing the consciousness of your company (and therefore its operational capability) can never happen through sheer dint of effort—as legions of exhausted and disappointed change-agents can attest.
Strange how most of us think that change happens—and how companies learn and improve. Stranger yet is how we seek to validate the progress we think we are making by identifying exact causes and the concrete logic of the physical.
52 min
About Visual Workplace Radio: Let the Workplace Speak
From the publisher's feed
Visual Workplace Radio: Let the Workplace Speak offers the best in practical tools, methods, and strategies for improvement leaders who want to apply workplace visuality and harness its remarkable cultural and bottom line contribution. Visuality: you can’t get to excellence without it.
Each week, award-winning author and foremost visual workplace expert, Dr. Gwendolyn Galsworth, targets new learning and applications through a range of formats, case studies, interviews with business leaders and topic experts.
Whether yours is a factory, hospital, military depot, bank, office or dry cleaners, get informed, get inspired, get visual.
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