This episode features a fascinating conversation with Ashley Budd, Senior Marketing Director at Cornell University and the author of Mailed It. She has spent over a decade leading digital innovation in advancement, helping organizations connect authentically with audiences and raise funds for meaningful causes. 

Ashley shares her career journey from enrollment services to fundraising and explains how her work in digital marketing, mainly email marketing, became a key part of her success. She also talks about her first book on email marketing and her experience consulting and speaking with nonprofits and universities.

A significant focus of the discussion is how digital marketing supports modern fundraising. Ashley explains why email remains powerful despite crowded inboxes, and how understanding human behavior and proven patterns leads to better results. She introduces a custom GPT tool she co-created to teach people how to write effective emails, emphasizing learning skills rather than depending on AI forever.

The conversation also explores the balance between using AI tools and maintaining a human touch. Ashley highlights the importance of authenticity, consistency, and trust, introducing her "trust triangle" model of authenticity, empathy, and logic. She also discusses handling ghosting, managing unengaged audiences, adapting campaigns to changing conditions, and communicating during crises.  

In this episode, you will be able to: 

Understand how email marketing drives modern fundraising success.

Discover the evolving partnership between humans and AI in communication.

Learn how to write effective emails using proven behavioral patterns.

Recognize the limits of AI tools and the need for human judgment.

Apply authenticity, empathy, and logic to build audience trust.

Balance quality and quantity in email communication.

Handle unresponsive audiences with clarity and respect.

Adapt campaigns to changing digital behavior and expectations.

Respond confidently to crises while maintaining community trust.

Access practical tools and resources to improve email performance.

Get all the resources from today’s episode here. 

Support for this show is brought to you by Practivated. Practivated delivers AI-powered donor conversation simulations that let fundraisers practice in a private, judgment‑free space—building confidence, refining messaging, and improving outcomes before the real conversation even begins. Developed by fundraising experts with real‑time coaching at its core, it’s the smart way to walk into every donor interaction calm, prepared, and ready to connect. Learn more at practivated.com.

Connect with me: 

Instagram: https://www.instagram.com/_malloryerickson/

Facebook: https://www.facebook.com/whatthefundraising

YouTube: https://www.youtube.com/@malloryerickson7946

LinkedIn: https://www.linkedin.com/mallory-erickson-bressler/

Website: malloryerickson.com/podcast

Loved this episode? Leave us a review and rating here: https://podcasts.apple.com/us/podcast/what-the-fundraising/id1575421652

If you haven’t already, please visit our new What the Fundraising community forum. Check it out and join the conversation at this link.

If you’re looking to raise more from the right funders, then you’ll want to check out my Power Partners Formula, a step-by-step approach to identifying the optimal partners for your organization. This free masterclass offers a great starting point.

Growth isn’t about doing more or filling checklists; it’s about doing what matters within your capacity and rhythm. In fundraising, true impact comes with honoring long-term engagement over quick monetary wins, creating space for transformation, and holding firmly to mission and values while adapting methods. When distraction, uncertainty, and external pressure are inevitable, leaders have to ground themselves, set boundaries, and act with purpose to cultivate clarity, resilience, and meaningful connections. Every action sends ripples, and you have to be mindful of what impact yours will create. 

Joining us today is Floyd Jones, a speaker and coach who helps organizations to build sustainable communities that drive lasting impact. Believing that strong communities are the heart of any impactful mission, he collaborates with organizations and leaders to turn followers into dedicated supporters by centering on a community-first approach throughout his career. His specialization is on providing strategies to help leaders grow their reach, build deeper connections, and inspire consistent support. Floyd joined Mallory in this episode to discuss sustainable fundraising and leadership, where mission, values, and relationships guide growth and adaptability.

In this episode, you will be able to:

- Discover ways to align your fundraising strategies and leadership with mission and values.

- Recognize the difference between transactional and relational donor engagement.

- Apply grounding and self-regulation techniques in uncertain times as a leader.

- Understand the effect of intentional actions that ripple through teams, communities, and the broader sector.

- Understand how people-pleasing can distract you from mission-driven decision-making.

Get all the resources from today’s episode here. 

Support for this show is brought to you by Practivated. Practivated delivers AI-powered donor conversation simulations that let fundraisers practice in a private, judgment‑free space—building confidence, refining messaging, and improving outcomes before the real conversation even begins. Developed by fundraising experts with real‑time coaching at its core, it’s the smart way to walk into every donor interaction calm, prepared, and ready to connect. Learn more at practivated.com.

Connect with me: 

Instagram: https://www.instagram.com/_malloryerickson/

Facebook: https://www.facebook.com/whatthefundraising

YouTube: https://www.youtube.com/@malloryerickson7946

LinkedIn: https://www.linkedin.com/mallory-erickson-bressler/

Website: malloryerickson.com/podcast

Loved this episode? Leave us a review and rating here: https://podcasts.apple.com/us/podcast/what-the-fundraising/id1575421652

If you haven’t already, please visit our new What the Fundraising community forum. Check it out and join the conversation at this link.

If you’re looking to raise more from the right funders, then you’ll want to check out my Power Partners Formula, a step-by-step approach to identifying the optimal partners for your organization. This free masterclass offers a great starting point

In this episode of What the Fundraising Podcast,

Today’s conversation focuses on Dana James’ thoughtful and human-centered approach to engagement, fundraising, and community building. Dana describes herself as an artist at heart who works as an engagement strategist within a capitalist system. She shares how her work is rooted in creating belonging and bringing people together through collective effort. Dana talks about her journey to Berkeley and how the university’s diverse community, along with music and art, helps connect people across different backgrounds.

Dana and Mallory discuss the emotional side of fundraising, highlighting that it is deeply human work. They explore the vulnerability experienced by both donors and fundraisers and challenge the idea that money should be the main measure of value. Dana encourages rethinking wealth and generosity, recognizing time, care, and talent as meaningful forms of contribution.

The conversation also emphasizes the importance of listening, asking good questions, and using language carefully when working with diverse groups. Dana explains how creativity and art help communicate across cultures and allow people to sit with discomfort. Finally, they reflect on the importance of having a healthy relationship with oneself, being a good human, and building real connections. Overall, the discussion presents fundraising as work based on trust, empathy, and belonging rather than transactions.

In this episode, you will be able to: 

- Understand how engagement and fundraising are rooted in human connection and belonging.

- Recognize the value of generosity beyond money, including time, talent, and care.

- Learn how listening and asking thoughtful questions strengthen relationships.

- Explore the role of vulnerability in building trust with communities and donors.

- Identify ways to challenge traditional ideas of wealth and success.

- Appreciate how art and creativity support communication and healing.

Get all the resources from today’s episode here. 

Support for this show is brought to you by Practivated. Practivated delivers AI-powered donor conversation simulations that let fundraisers practice in a private, judgment‑free space—building confidence, refining messaging, and improving outcomes before the real conversation even begins. Developed by fundraising experts with real‑time coaching at its core, it’s the smart way to walk into every donor interaction calm, prepared, and ready to connect. Learn more at practivated.com.

Connect with me: 

Instagram: https://www.instagram.com/_malloryerickson/

Facebook: https://www.facebook.com/whatthefundraising

YouTube: https://www.youtube.com/@malloryerickson7946

LinkedIn: https://www.linkedin.com/mallory-erickson-bressler/

Website: malloryerickson.com/podcast

Loved this episode? Leave us a review and rating here: https://podcasts.apple.com/us/podcast/what-the-fundraising/id1575421652

If you haven’t already, please visit our new What the Fundraising community forum. Check it out and join the conversation at this link.

If you’re looking to raise more from the right funders, then you’ll want to check out my Power Partners Formula, a step-by-step approach to identifying the optimal partners for your organization. This free masterclass offers a great starting point.

As one of the most popular ways of contributing to philanthropy, Donor-advised funds are quietly changing the landscape, offering both unprecedented opportunity and unique challenges for nonprofits. By understanding the psychology behind DAFs, fundraisers can understand why donors act faster, give more generously, and engage differently than through traditional channels. Join with us and explore practical strategies for organizations to meet donors where they are, optimize relationships, and unlock the full potential of DAFs as a tool for sustained impact.

Mitch Stein is the head of strategy at Chariot, a financial technology company focused on Donor Advised Fund payments. After having a career of 7 years at Goldman Sachs as an investment banker, Mitch joined the nonprofit space, bringing high-impact innovation that is much needed to the landscape of philanthropy. In 2020, he founded Pond, a marketplace connecting nonprofits with tools and service providers. This experience has given him a broad, practical view of the nonprofit ecosystem which he now brings to one of the fastest-growing and most complex areas of modern philanthropy.

Key takeaways from the episode: 

Culture is the most influential force on human behavior.

Understanding culture requires a shared definition.

Cultural lenses affect how we perceive and interact with the world.

Social norms guide our behavior in various contexts.

Fast culture changes quickly, while slow culture evolves gradually.

Fundraising practices are deeply influenced by cultural beliefs.

Positive experiences in giving can reshape perceptions of philanthropy.

Storytelling is essential for nonprofits to connect with their audience.

Small changes can lead to significant cultural shifts over time.

Agency in giving is crucial for fostering genuine generosity.

Get all the resources from today’s episode here. 

Support for this show is brought to you by Practivated. Practivated delivers AI-powered donor conversation simulations that let fundraisers practice in a private, judgment‑free space—building confidence, refining messaging, and improving outcomes before the real conversation even begins. Developed by fundraising experts with real‑time coaching at its core, it’s the smart way to walk into every donor interaction calm, prepared, and ready to connect. Learn more at practivated.com.

Connect with me: 

Instagram: https://www.instagram.com/_malloryerickson/

Facebook: https://www.facebook.com/whatthefundraising

YouTube: https://www.youtube.com/@malloryerickson7946

LinkedIn: https://www.linkedin.com/mallory-erickson-bressler/

Website: malloryerickson.com/podcast

Loved this episode? Leave us a review and rating here: https://podcasts.apple.com/us/podcast/what-the-fundraising/id1575421652

If you haven’t already, please visit our new What the Fundraising community forum. Check it out and join the conversation at this link.

If you’re looking to raise more from the right funders, then you’ll want to check out my Power Partners Formula, a step-by-step approach to identifying the optimal partners for your organization. This free masterclass offers a great starting point.

What if in the future it is a possibility to build deeper connections with everyone who gives instead of raising more money from fewer people? In this episode Mallory is joined by Kalyan Varma, founder & CEO of Almabase, to discuss how AI and modern tools can help nonprofits better serve everyday givers.

Originally from India, Kalyan Varma was introduced to fundraising in college after helping launch a student-led nonprofit to raise scholarship funds for classmates in need. With a neverending passion for nonprofits and a mission for making education more affordable, he founded Almabase 10 years ago. Today, Almabase helps schools and universities strengthen alumni engagement and fundraising, with a focus on making education more accessible through increased alumni giving.

In this episode, you will be able to:

Understand the reason for long-term fundraising sustainability depends on engaging the broad base, not just top donors

Learn how to reframe technology and AI as tools for deepening human connection rather than replacing it.

Challenge common myths around donor fatigue and gift size as indicators of donor commitment.

Learn how identity and current interests shape donor engagement across sectors.

Get all the resources from today’s episode here. 

Support for this show is brought to you by Practivated. Practivated delivers AI-powered donor conversation simulations that let fundraisers practice in a private, judgment‑free space—building confidence, refining messaging, and improving outcomes before the real conversation even begins. Developed by fundraising experts with real‑time coaching at its core, it’s the smart way to walk into every donor interaction calm, prepared, and ready to connect. Learn more at practivated.com

Connect with me: 

Instagram: https://www.instagram.com/_malloryerickson/

Facebook: https://www.facebook.com/whatthefundraising

YouTube: https://www.youtube.com/@malloryerickson7946

LinkedIn: https://www.linkedin.com/mallory-erickson-bressler/

Website: malloryerickson.com/podcast

Loved this episode? Leave us a review and rating here: https://podcasts.apple.com/us/podcast/what-the-fundraising/id1575421652

If you haven’t already, please visit our new What the Fundraising community forum. Check it out and join the conversation at this link.

If you’re looking to raise more from the right funders, then you’ll want to check out my Power Partners Formula, a step-by-step approach to identifying the optimal partners for your organization. This free masterclass offers a great starting point.

Generosity doesn’t begin with the ask; it begins with understanding. Joining with Mallory today is Kevin Schulman to discuss the role of behavioral science in reshaping how generosity is inspired, unmasking why people give far beyond the moment they’re prompted. 

Kevin Schulman is the founder of DonorVoice, a behavioral science fundraising agency established in 2012 after a career in the commercial sector. Noticing a striking gap between the advanced practices used in commercial industries and the approaches used in fundraising early in his career led him to launch DonorVoice. His work is driven by commitment to apply behavioral science, donor understanding, and astute strategies to help organizations grow more effectively. 

In this episode, you will be able to:

Understand why giving is inspired by personal values, not simply by being asked.

Learn how behavioral science deepens donor insight and strengthens long-term engagement.

Acknowledge the role of indirect impact in omni-channel fundraising.

Learn how organizations can attract, not persuade, by aligning messages to donor motives.

Get all the resources from today’s episode here. 

Support for this show is brought to you by Practivated. Practivated delivers AI-powered donor conversation simulations that let fundraisers practice in a private, judgment‑free space—building confidence, refining messaging, and improving outcomes before the real conversation even begins. Developed by fundraising experts with real‑time coaching at its core, it’s the smart way to walk into every donor interaction calm, prepared, and ready to connect. Learn more at practivated.com

Connect with me: 

Instagram: https://www.instagram.com/_malloryerickson/

Facebook: https://www.facebook.com/whatthefundraising

YouTube: https://www.youtube.com/@malloryerickson7946

LinkedIn: https://www.linkedin.com/mallory-erickson-bressler/

Website: malloryerickson.com/podcast

Loved this episode? Leave us a review and rating here: https://podcasts.apple.com/us/podcast/what-the-fundraising/id1575421652

If you haven’t already, please visit our new What the Fundraising community forum. Check it out and join the conversation at this link.

If you’re looking to raise more from the right funders, then you’ll want to check out my Power Partners Formula, a step-by-step approach to identifying the optimal partners for your organization. This free masterclass offers a great starting point

Fundraising is commonly portrayed as challenging, but for mission-driven leaders, it’s also a privilege because they’ve got to be one of the helpers in this time period. In this episode, Dana Smiley joins Mallory to discuss donor stewardship through the lens of authenticity, purpose, and human connection. Join us as our guest dives into the exhaustion that comes with the role, the mindset shift that keeps teams grounded, and the power of transparent, genuine interactions. 

Hilary Dana Smiley is a seasoned, result-driven fund development professional and currently the Assistant Vice President of Leadership Gifts at Boston Children's Hospital, where she oversees individual giving, direct response efforts, face-to-face fundraising, and volunteer board engagement. She leads with a genuine passion and purpose, believing in authentic enthusiasm strengthening donor relationships and fueling the mission of caring for children and families.

In this episode, you will be able to:

Learn how reconnecting with your purpose elevates donor communication.

Understand the role of authenticity and passion in long-term donor relationships.

Acquire new ways in navigating exhaustion and reframe hard fundraising moments.

How to inspire generosity with transparent, human-centered communication. 

Learn practices that strengthen stewardship and keep teams grounded in mission.

Get all the resources from today’s episode here. 

Support for this show is brought to you by Practivated. Practivated delivers AI-powered donor conversation simulations that let fundraisers practice in a private, judgment‑free space—building confidence, refining messaging, and improving outcomes before the real conversation even begins. Developed by fundraising experts with real‑time coaching at its core, it’s the smart way to walk into every donor interaction calm, prepared, and ready to connect. Learn more at practivated.com

Connect with me: 

Instagram: https://www.instagram.com/_malloryerickson/

Facebook: https://www.facebook.com/whatthefundraising

YouTube: https://www.youtube.com/@malloryerickson7946

LinkedIn: https://www.linkedin.com/mallory-erickson-bressler/

Website: malloryerickson.com/podcast

Loved this episode? Leave us a review and rating here: https://podcasts.apple.com/us/podcast/what-the-fundraising/id1575421652

If you haven’t already, please visit our new What the Fundraising community forum. Check it out and join the conversation at this link.

If you’re looking to raise more from the right funders, then you’ll want to check out my Power Partners Formula, a step-by-step approach to identifying the optimal partners for your organization. This free masterclass offers a great starting point.

Change is built through purpose, innovation, and the people who keep showing up. Join with us and explore how social impact and fundraising are evolving beyond traditional boundaries, blending the strategy of business with the heart of philanthropy.

Zachary Hynek is the founder of Morton Labs, a startup venture out of the University of Chicago, developing a multi-physics simulation platform specifically for the nuclear industry, and strategic adviser to Cadenza, an AI platform that helps impact-driven organizations with grant discovery, impact reporting, and fundraising support. Zach is also an MBA candidate at the University of Chicago and a social impact entrepreneur dedicated to reshaping how resources are allocated toward good. With experience in launching ventures, Zach helps organizations access the tools, funding, and alignment necessary to create meaningful change. Outside work, he is navigating life as a first-time dad; balancing purpose, innovation, and parenthood with humor and heart.

In this episode, you will be able to:

Learn how purpose-driven leaders are blending business strategy with social good.

Discover why flexibility, not perfection, drives lasting impact.

Understand how data and storytelling can strengthen fundraising.

Learn why authentic relationships matter more than reach.

Understand the importance of showing up with care. 

Get all the resources from today’s episode here. 

Support for this show is brought to you by Practivated. Practivated delivers AI-powered donor conversation simulations that let fundraisers practice in a private, judgment‑free space—building confidence, refining messaging, and improving outcomes before the real conversation even begins. Developed by fundraising experts with real‑time coaching at its core, it’s the smart way to walk into every donor interaction calm, prepared, and ready to connect. Learn more at practivated.com

Connect with me: 

Instagram: https://www.instagram.com/_malloryerickson/

Facebook: https://www.facebook.com/whatthefundraising

YouTube: https://www.youtube.com/@malloryerickson7946

LinkedIn: https://www.linkedin.com/mallory-erickson-bressler/

Website: malloryerickson.com/podcast

Loved this episode? Leave us a review and rating here: https://podcasts.apple.com/us/podcast/what-the-fundraising/id1575421652

If you haven’t already, please visit our new What the Fundraising community forum. Check it out and join the conversation at this link.

If you’re looking to raise more from the right funders, then you’ll want to check out my Power Partners Formula, a step-by-step approach to identifying the optimal partners for your organization. This free masterclass offers a great starting point.

Donors make decisions regarding generosity faster than you may think. It’s crucial that fundraisers understand how much those split-second decisions matter. This episode delves into the hidden psychology behind giving, the impact of choosing the right words, the signs that shut conversations down, and subtle mistakes even the skilled professionals make. 

Grab a copy of Cherian's book: http://amazon.com/Neurogiving-Science-Decision-Making-Cherian-Koshy/dp/1394370458

Grab your special listener bonus: https://drive.google.com/file/d/1yKTTzY5da6SJ-4YfhcnnFRatDAz9MVrT/view?usp=sharing 

Meet Cherian Koshy, a globally recognized expert in the science of generosity, decision-making, and leadership. He brings nearly three decades of fundraising experience molded by curiosity, frustration, and unrelenting drive to understand why donors do what they do. His new book, ‘Neurogiving,’ is the outcome of years of research and real-world testing, offering a comprehensive resource for fundraisers to understand the generosity that already lives inside every donor. 

In this episode, you will be able to:

Understand how donors make split-second decisions shaped by neuroscience and language.

Discover the hidden barriers fundraisers create without realizing it.

Learn the importance of choosing the right words in donor conversations.

Figure out why urgency often backfires and what actually motivates giving.

Learn how to make donor conversations into moments of clarity and trust.

Get all the resources from today’s episode here. 

Support for this show is brought to you by Practivated. Practivated delivers AI-powered donor conversation simulations that let fundraisers practice in a private, judgment‑free space—building confidence, refining messaging, and improving outcomes before the real conversation even begins. Developed by fundraising experts with real‑time coaching at its core, it’s the smart way to walk into every donor interaction calm, prepared, and ready to connect. Learn more at practivated.com

Connect with me: 

Instagram: https://www.instagram.com/_malloryerickson/

Facebook: https://www.facebook.com/whatthefundraising

YouTube: https://www.youtube.com/@malloryerickson7946

LinkedIn: https://www.linkedin.com/mallory-erickson-bressler/

Website: malloryerickson.com/podcast

Loved this episode? Leave us a review and rating here: https://podcasts.apple.com/us/podcast/what-the-fundraising/id1575421652

If you haven’t already, please visit our new What the Fundraising community forum. Check it out and join the conversation at this link.

If you’re looking to raise more from the right funders, then you’ll want to check out my Power Partners Formula, a step-by-step approach to identifying the optimal partners for your organization. This free masterclass offers a great starting point.

GivingTuesday is more than just a calendar date; it’s a reminder of what generosity can do when people decide to show up for one another. Generosity isn’t always about money; it can be about time, support, sharing skills, or simply choosing kindness. It is a day to remember that small acts, multiplied by millions, can create lasting impact. 

In this special episode, Mallory is joined by her daughter Emmie to read the book “How to Start Fundraising.” Emmie shares her experience participating in community activities like picking up trash and spreading kindness by cheering for friends in a basketball game, showing how the little act of showing up matters to people. Reading independently for the first time, Emmie reads us a story about Hannah and Steven, reminding us that we can spread kindness to a lot of people at the same time, however small it is. They concluded the episode with much-needed words of encouragement and good luck to fundraisers in their journey of creating lasting change. 

Get all the resources from today’s episode here. 

Connect with me: 

Instagram: https://www.instagram.com/_malloryerickson/

Facebook: https://www.facebook.com/whatthefundraising

YouTube: https://www.youtube.com/@malloryerickson7946

LinkedIn: https://www.linkedin.com/mallory-erickson-bressler/

Website: malloryerickson.com/podcast

Loved this episode? Leave us a review and rating here: https://podcasts.apple.com/us/podcast/what-the-fundraising/id1575421652

If you haven’t already, please visit our new What the Fundraising community forum. Check it out and join the conversation at this link.

If you’re looking to raise more from the right funders, then you’ll want to check out my Power Partners Formula, a step-by-step approach to identifying the optimal partners for your organization. This free masterclass offers a great starting point.