Co-production—we hear about it all the time.

It’s common for decision-makers to talk about involving the people who use services in their planning and design, but all too often reality falls far short of aspiration.

This episode takes an in-depth look at a unique project which aimed to place service users firmly at the heart of the decision-making process. The context concerns the use of digital communication technology to support social work engagement with Disabled service users.

On 18 March 2022, Becki Meakin, Involvement Manager at Shaping Our Lives and Dr Luke Geoghegan, Head of Policy at the British Association of Social Workers joined Andy McClenaghan to discuss the ‘digitech’ project.

BASW’s practice guide on ‘Social Work, Disabled Service Users and Digital Communication Technology’ is available here https://www.basw.co.uk/system/files/resources/181235_social_work_disabled_service_users_and_digital_communication_technology.pdf

The guides providing ‘Advice for Disabled people on the use of digital communication technologies with social workers’ are available from the Shaping Our Lives website – https://shapingourlives.org.uk/report/digital-communication-technology-in-social-work/

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