At one point in time, every manager is put in that situation where an employee asks for a raise, unsure of what metrics to use and wondering how should they be implemented.

 

We all want to hear more feedback from our customers about their experience in our dealerships, so is there anything wrong with raffling a free oil change to encourage customers to fill out a CSI Surveys?

 

Today, for our Friday Drive-By, we have great answers for these two great questions from our audience. Tune in, as Chris explains the three different categories of measurements to use when a technician asks for a raise, how to properly layout a career path that will avoid tech turnover, and why you have to be really careful when you incentivize customers on CSI Surveys.

 

Got a question? Call us at 1-833-3-ASK-SDR

 

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Strategy specialists and training available, just click the links below:

1. Get access to two free training videos by opting in on our website: https://chriscollinsinc.com/​​

2. Schedule a 15-minute call with our strategy specialist to accelerate your results and start seeing increased profit right away! https://calendly.com/cci-schedule/15-intro