New Books in Science, Technology, and Society

When We Prioritize Data and Metrics, What Happens to Human Connections?


Listen Later

Today’s book is: The Last Human Job: The Work of Connecting in a Disconnected World (Princeton University Press, 2024), by Dr. Allison Pugh, which explores the human connections that underlie our work, arguing that what people do for each other is valuable and worth preserving. Drawing on in-depth interviews and observations with people in a broad range of professions—from physicians, teachers, and coaches to chaplains, therapists, caregivers, and hairdressers—Dr. Pugh develops the concept of “connective labor,” a kind of work that relies on empathy, the spontaneity of human contact, and a mutual recognition of each other’s humanity. The threats to connective labor are not only those posed by advances in AI or apps; Dr. Pugh demonstrates how profit-driven campaigns imposing industrial logic shrink the time for workers to connect, enforce new priorities of data and metrics, and introduce standardized practices that hinder our ability to truly see each other. She concludes with profiles of organizations where connective labor thrives, offering practical steps for building a social architecture that works. Vividly illustrating how connective labor enriches the lives of individuals and binds our communities together, The Last Human Job is a compelling argument for us to recognize, value, and protect humane work in an increasingly automated and disconnected world.

Our guest is: Dr. Allison Pugh, who is Professor of Sociology at Johns Hopkins University, and the 2024-25 Vice President of the American Sociological Association. She writes about how people forge connections and find meaning and dignity at work and at home. She is the author of The Tumbleweed Society: Working and Caring in an Age of Insecurity and Longing and Belonging: Parents, Children, and Consumer Culture. Her writing has appeared in leading publications such as The New Yorker, the New York Times, and the New Republic.

Our host is: Dr. Christina Gessler, the producer of the Academic Life podcast. She holds a PhD in history, which she uses to explore what stories we tell and what happens to those we never tell.

Playlist for listeners:

  • Talking To Strangers
  • Making A Meaningful Life
  • How to Human
  • Artificial Unintelligence: How Computers Misunderstand the World
  • More Than A Glitch
  • Meditation and the Academic Life
  • Belonging: The Science of Creating Connection and Bridging Divides

  • Welcome to Academic Life, the podcast for your academic journey—and beyond! You can support the show by posting, assigning or sharing episodes. Join us again to learn from more experts inside and outside the academy, and around the world. Missed any of the 225+ Academic Life episodes? You’ll find them all archived here.

    Learn more about your ad choices. Visit megaphone.fm/adchoices

    Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/science-technology-and-society

    ...more
    View all episodesView all episodes
    Download on the App Store

    New Books in Science, Technology, and SocietyBy New Books Network

    • 3.7
    • 3.7
    • 3.7
    • 3.7
    • 3.7

    3.7

    31 ratings


    More shows like New Books in Science, Technology, and Society

    View all
    The New Yorker Radio Hour by WNYC Studios and The New Yorker

    The New Yorker Radio Hour

    6,752 Listeners

    The LRB Podcast by The London Review of Books

    The LRB Podcast

    294 Listeners

    On the Media by WNYC Studios

    On the Media

    9,182 Listeners

    The Political Scene | The New Yorker by WNYC Studios and The New Yorker

    The Political Scene | The New Yorker

    3,987 Listeners

    The Gray Area with Sean Illing by Vox

    The Gray Area with Sean Illing

    10,739 Listeners

    In Our Time by BBC Radio 4

    In Our Time

    5,444 Listeners

    New Books in Critical Theory by Marshall Poe

    New Books in Critical Theory

    148 Listeners

    Jacobin Radio by Jacobin

    Jacobin Radio

    1,449 Listeners

    The Lawfare Podcast by The Lawfare Institute

    The Lawfare Podcast

    6,289 Listeners

    Interesting Times with Ross Douthat by New York Times Opinion

    Interesting Times with Ross Douthat

    7,075 Listeners

    Know Your Enemy by Matthew Sitman

    Know Your Enemy

    2,042 Listeners

    Tech Won't Save Us by Paris Marx

    Tech Won't Save Us

    559 Listeners

    Acid Horizon by Acid Horizon

    Acid Horizon

    199 Listeners

    Hard Fork by The New York Times

    Hard Fork

    5,469 Listeners

    The Ezra Klein Show by New York Times Opinion

    The Ezra Klein Show

    16,043 Listeners