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It's easy to return something to a store in your neighborhood, but what happens when a retailer is only online? This week I talk with Matt Powers and Aaron Ahlburn about how handling returns for retailers is the $66 billion challenge.
Join me on a trip to the supermarket, where the promise of self-checkout has not yet become a reality.
Join me as I make a trip to the mall in late December, assessing the crowds, merchandise, discounts and more.
Every December I make a schedule of topics to investigate in the coming year. It's what's on my radar for retail and real estate in 2017. It's a top ten list of sorts.
From Screens to Stores - Where We Buy #008 by Where We Buy
Is Black Friday Important? - Where We Buy #007 by Where We Buy
This week, a story about how technology begat a retail format that conquered the world.
Millennials Shop Like Gen Xers, Boomers Shop Like Over 70s - Where We Buy #005 by Where We Buy
Merchandise With Meaning - Where We Buy #004 by Where We Buy
Flagship stores, but not flagship markets - Where We Buy #003 by Where We Buy
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