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At the New York Auto Show, Mark Schienberg, President of the show, breaks down what it actually takes to bring one of the largest automotive events in the world to life. With nearly 2,800 workers, millions of pounds of equipment, and just days to execute, the scale is massive—but the bigger story is what these events represent in a post-COVID, increasingly digital industry.

As manufacturers doubled down on digital during the pandemic, many questioned whether auto shows still had a role. This conversation goes beyond surface-level assumptions to reveal why in-person experiences are not only relevant—but essential. From hands-on product discovery to real-time consumer insights, auto shows create a unique environment where dealers, OEMs, and buyers converge without the pressure of a transaction.

Mark Schienberg makes a clear case: you can’t replicate the emotional connection of sitting in a vehicle through a screen. With 40% of attendees actively in-market, the show floor becomes a powerful driver of demand, not just awareness. This is a ground-level look at how consumer behavior is reshaping automotive retail—and why physical experiences are making a strong comeback.

Timestamped Takeaways

0:00 Intro

0:15 The Scale of Building the NY Auto Show

1:05 Attendance Expectations and Public Opening

1:50 Why This Could Be the Biggest Show Since COVID

2:40 The Return of In-Person Experiences

3:30 What Makes the NY Auto Show Unique

4:20 Expanding Beyond Cars: Safety and Industry Conversations

5:30 Bridging Dealers, OEMs, and Consumers

6:40 The Role of Auto Shows in the Buying Journey

7:50 40% of Attendees Are In-Market Buyers

9:00 Why No Salespeople Are Allowed on the Floor

10:10 Creating Demand vs. Forcing Sales

11:10 Manufacturer Strategy: Digital vs Physical

12:20 Why Physical Experience Still Wins

13:20 The Rebound of Auto Shows

14:10 Final Thoughts on Industry Impact

Connect with Mark Schienberg at https://www.linkedin.com/in/mark-schienberg-6756ba/

Learn more about the Greater NY Automobile Dealers Association at https://www.gnyada.com/

Our coverage of the NY Auto Forum is brought to you Force Marketing. Learn more at https://www.forcemarketing.com/

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