In this episode, Ricardo discusses the importance of effective feedback in project management, emphasizing that poor feedback can be harmful. He highlights common mistakes like vague, generic, or poorly timed feedback. Ricardo advocates for the SBI technique (Situation, Behavior, Impact) to provide clear and constructive feedback, focusing on the situation, what happened, and its impact. He warns against using feedback as a tool for personal attacks and stresses its role in fostering a culture of learning. Ricardo also encourages receiving feedback openly, learning from it, and ignoring unconstructive criticism. Proper feedback improves team performance and project outcomes.

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