In this episode, I sit down with Scott Jensen, CEO of NVSBC and author of The Owner’s Playbook, to unpack what actually breaks when a business grows. We talk about why brute force gets you to seven figures but won’t get you past it, how fractured systems quietly bleed money, why most owners misunderstand the role of accountants, and the mental discipline required to level up.

We also dig into team dynamics, culture clarity, and a concept Scott calls “auto suggestion” that might change how you think about performance and leadership.

If you’re under $1M trying to grow, or just crossed it and feel operational chaos creeping in, this conversation will hit home.