“Sales can be a hard thing to do but if you have somebody who makes it fun, it makes it all worth it.” Today, join Leila (@LeilaHormozi) as she guest speaks to talk about the impact of positive reinforcement versus punishment in workplace management, highlighting how supportive environments can boost employee loyalty, productivity, and innovation. Drawing from experiences at Gym Launch and case studies like Coinbase and Neutrogena, Leila provides practical examples of transforming team dynamics and business outcomes through positive reinforcement.

Welcome to Build where we talk about the lessons I have learned in scaling big businesses, gaining millions in sales, and helping our portfolio companies do the same. Buckle up, because we’re creating an unshakeable business.

Timestamps:

(1:29) - Hiring mistakes and lessons learned

(4:35) - The turnaround: hiring the right leader

(6:20) - Positive reinforcement vs. punishment

(8:03) - Real-world examples: Coinbase vs. Neutrogena

(12:15) - The cost of punishment in the workplace

(13:56) - The benefits of positive reinforcement

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