What does it take to evolve IT into a forward-looking innovation engine?

Mike Blandina, CIO of Snowflake, shares how he’s reimagined IT as “Enterprise Technology” as a way to describe what ‘IT’ really does: lead a solutions-first mindset at Snowflake designed for the AI era. In this conversation, Mike reflects on his first eight months leading tech at one of the world’s most AI-forward data cloud companies.

Key highlights include:

The philosophy behind the Enterprise Technology rebrand

Building Raven and RevOps—AI agents replacing 250+ dashboards

The Customer Zero model for product influence

Governance and localization strategies for responsible AI

Redefining staff models to include digital agents