What's it like to negotiate during a strike? We talk with the man who led talks for employees during the acrimonious 1994 supermarket walkout. Plus, will the writers' strike be another nail in the coffin of once wildly profitable daytime soap operas?

Note: This edition of The Business will not air live at its usual time slot on KCRW as it will be pre-empted by special holiday programming. It will air at 7pm.