Scaling Up Business with Bill Gallagher

Win-Win Selling with Doug C. Brown


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What happens when you start selling at six years old — not lemonade, but industrial machinery parts? Doug C. Brown figured out the math of leverage before he finished second grade: why work forty hours for ten dollars when you can sell one part in six minutes and make the same? That early wiring never left him. From military service to selling music equipment to Aerosmith and Paul McCartney, from nuclear medicine to telecom where he helped grow a company from $62 million to $368 million in two years as their number one rep, Doug's career is a masterclass in following the leverage.

Doug joins Bill to unpack his concept of Win-Win-Win Selling — the idea that every deal should produce three winners: you, your buyer, and someone else who benefits from the transaction. He shares the origin story behind this philosophy, born from watching too many reps stuff commissions by selling clients things they didn't need, simply because they didn't have enough prospects in the pipeline. Doug explains how he built an internal partner channel at his telecom company — connecting telephone hardware vendors with his cost-saving service so that clients saved money, vendors sold more phone systems, and Doug's phone rang sixty-two times a day with inbound leads.

The conversation digs into what actually separates top 1% performers from everybody else. Doug breaks it down to four things: always thinking in terms of leverage, systematizing everything, continuously building business skills, and continuously building personal skills. Bill and Doug trade war stories about the car dealership model of win-lose selling, the brutal economics of department store procurement, and the costly lesson Doug learned when he walked into a multi-million dollar meeting totally unprepared while six people on the other side had done their homework. They also explore the power of follow-up — Doug's two-year nurture that landed NASCAR, his mentor Chet Holmes' five-year pursuit of Jay Abraham and even longer play to land Tony Robbins, and why a simple quarterly "just thinking about you" message builds the kind of relationship capital that changes careers.

In This Episode

About the Guest

Doug C. Brown is the CEO of CEO Sales Strategies and author of Win-Win Selling: Unlocking Your Power for Profitability by Resolving Objections. A military veteran, former musician, and nuclear medicine professional turned sales leader, Doug has helped companies from startups to Fortune 500s build revenue growth systems. He was the #1 sales rep at a telecom company that grew from $62M to $368M, served as President of Training and Sales under Tony Robbins, and has worked with brands like Enterprise, Procter & Gamble, and NASCAR. His mission: helping business owners and sales professionals break into the top 1% of earners.

Links & Resources

Stuck? The Q20 Growth Diagnostic will give you a fresh perspective and it's free. ScalingCoach.com/Q20

Our new book, Busy is Broken, coming this September. Sign up for the release at busyisbroken.com

Mentioned in this episode:

Busy Is Broken

Have you ever had a week where you're completely slammed but somehow nothing actually moved? Is this one of those weeks? That’s not really a time problem. It's a busyness habit problem. My new book, Busy Is Broken: Do Less, Scale More, is about growing by doing less, not more. Read or listen to a sample chapter, over at busyisbroken.com. That's busyisbroken.com. Also on amazon and other booksellers.

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Scaling Up Business with Bill GallagherBy Bill Gallagher

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