Retail isn’t dead—it’s transforming. Laura Marrero, Partner and Strategy Director at Gensler, reveals why the best brands are rethinking stores as experiences, not just points of sale.

We explore the “PhD” of retail—Physical, Human, Digital—and why the future is less about malls and more about destinations that build belonging. From Westfield Century City to the rise of retailtainment, Laura explains how to design spaces that people actually want to visit.

Timestamps:

(00:00) – Intro

Check out today's guest, Lara Marrero:

Instagram: ⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/getlara/?hl=en

LinkedIn:⁠⁠⁠⁠ https://uk.linkedin.com/in/laramarrero

Check out The Futur:

Website: https://www.thefutur.com/

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Podcasts: ⁠⁠⁠⁠https://thefutur.com/podcast⁠⁠⁠⁠

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Check out Chris Do:

Website: ⁠⁠⁠⁠https://zaap.bio/thechrisdo⁠⁠⁠⁠

LinkedIn:⁠⁠⁠⁠https://www.linkedin.com/in/thechrisdo/⁠⁠⁠⁠

Facebook:⁠⁠⁠⁠https://www.facebook.com/BizOfDesign⁠⁠⁠⁠

Instagram:⁠⁠⁠⁠https://www.instagram.com/thechrisdo/⁠⁠⁠⁠

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Zaap: ⁠⁠⁠⁠https://zaap.bio/thechrisdo⁠⁠⁠⁠

Clubhouse:⁠⁠⁠⁠https://www.clubhouse.com/@thechrisdo⁠⁠⁠⁠

Behance: ⁠⁠⁠https://www.behance.net/chrisdo⁠

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