In this episode of MGMA's Women in Healthcare podcast, host Adrienne Lloyd talks with Hayley Boling, CEO of Bowling Vision Center and Insight Surgery Center, about the realities of leadership, the importance of empathy and accountability, and the everyday moments that shape strong teams. They discuss mentorship, support networks, and the value of authenticity in healthcare and beyond.

• 00:03 — Introduction and Guest Background
• 02:12 — Creating a Culture of Accountability with Empathy
• 17:02 — Being a Woman Leader in Healthcare
• 27:52 — Finding Mentors and Building Support Networks
• 36:31 — Key Leadership Lessons: Progress Over Perfection
• 42:27 — Closing Thoughts and Thank You

Your Host:
Adrienne Palmer Lloyd, MHA, FACHE
CEO/Founder, Optimize Healthcare
MGMA Consultant | Certified John Maxwell Leadership Coach | Lean/Six Sigma Expert

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CONNECT WITH Haley!
🌐LinkedIn

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