Nola Bliss Massage Therapy starts making its clients more comfortable before they walk in the door with user-friendly online booking. Once they’re inside, the client-forward service continues with personalized service, and a staff that reflects the diverse New Orleans neighborhood. Tune in to hear what keeps reviewer Swati coming back, and how owner Sara has scaled from her solo operation to over 20 massage therapists. <a href="https://www.yelp.com/biz/nola-bliss-massage-new-orleans-2">Nola Bliss Massage</a> <a href="https://linktr.ee/alischwar">Ali Schwartz</a> <a href="https://www.meserolesound.nyc/">Meserole Sound</a>

Nola Bliss Massage Therapy starts making its clients more comfortable before they walk in the door with user-friendly online booking. Once they’re inside, the client-forward service continues with personalized service, and a staff that reflects the diverse New Orleans neighborhood. Tune in to hear what keeps reviewer Swati coming back, and how owner Sara has scaled from her solo operation to over 20 massage therapists. Nola Bliss Massage Ali Schwartz Meserole Sound

Nola Bliss Massage Therapy starts making its clients more comfortable before they walk in the door with user-friendly online booking. Once they’re inside, the client-forward service continues with personalized service, and a staff that reflects the diverse New Orleans neighborhood. Tune in to hear what keeps reviewer Swati coming back, and how owner Sara has scaled from her solo operation to over 20 massage therapists. <a href="https://www.yelp.com/biz/nola-bliss-massage-new-orleans-2" rel="noopener noreferrer">Nola Bliss Massage</a> <a href="https://linktr.ee/alischwar" rel="noopener noreferrer">Ali Schwartz</a> <a href="https://www.meserolesound.nyc/" rel="noopener noreferrer">Meserole Sound</a>

Working the Kinks out of the Customer Experience

It’s no secret that business owners want to receive positive reviews and customers want to have a positive experience. In Behind the Review, Yelp and Entrepreneur dig a little deeper on both accounts. Hosted by Yelp’s Small Business Expert, Emily Washcovick, Behind the Review features conversations with reviewers and business owners about their experiences—whether it was one star or five stars—giving listeners behind-the-scenes insights into what was really going on. Restaurants, plumbers, florists, salon owners, fitness entrepreneurs, and more share how they create unique customer experiences that generate reviews and offer real-life lessons that business owners in any industry can apply to their own operations.

Share Working the Kinks out of the Customer Experience

Sign up to save your podcasts

Working the Kinks out of the Customer Experience

Working the Kinks out of the Customer Experience

More shows like Behind the Review

Entrepreneur Weekly

Problem Solvers

How Success Happens

Green Entrepreneur

Entrepreneur Elevator Pitch

Get A Real Job

Restaurant Influencers

Launch Your Business

Dirty Money