NSW Police are trialling technology allowing them to remotely access Triple Zero callers' phones so they can see what’s happening on the ground in an emergency. The GoodSAM app enables police dispatchers to turn on a caller’s camera and start livestreaming video, as well as pinpointing their location, direction of travel and speed.

Privacy experts have said while the app looks to be an effective tool, there are significant concerns about transparency, accountability and openness, and the lack of a guarantee people’s data will be secure. Jan Fran is joined by Jodie Siganto from the Australian Privacy Foundation to find out more.

 

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