If your project customers are external to your organization, you have a lot more to worry about than the success of your project. You also have the carry the weight of building and maintaining a relationship with your organization's customer. And if you do it wrong... you are toast!

In this episode, Kim shares some points from training that he gives to new Project Managers that are transitioning from "internal" facing projects to "external," customer facing projects. Follow along and learn how to be a PM consultant!

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