The DiJulius Group’s Senior Customer Experience Consultant, Dave Murray shares how companies can deliver a consistent, great customer experience. 

You will learn:

• How to stand out in a crowded marketplace
• How to ensure that you can maintain great service levels, even during rapid growth
• How to deliver a consistent experience between departments, locations, shifts, etc.
• How to create your own Customer Experience Cycle (CEC)

Resources mentioned:

www.thedijuliusgroup.com

The Customer Service Revolution Podcast https://thedijuliusgroup.com/the-customer-service-revolution-podcast/

If you enjoyed this episode, we’ve created a PDF that has all of the key information for you from the episode. Just go over to our podcast page at https://thedijuliusgroup.com/the-customer-service-revolution-podcast to download it. 

Episode Credits

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