Most books that teach how to build and grow a company are organized around the functional areas of business, such as people, finance, operations, and marketing. Those factors are important – no question. But what is missing is an overarching methodology that systematically drives execution on the activities that will lead to BIG growth and success in your business.

At CEO Coaching International, they have developed, refined, and used the Make BIG Happen System to help over 800 companies reach extraordinary revenue and EBITDA growth. In Making BIG Happen, they’ve translated this hypergrowth set of best practices into a system that is easy to understand and applicable to any business. 

Chief Revolution Officer John DiJulius of The DiJulius Group talks with Mark Moses and Don Schiavone about their brand-new book Making Big Happen: Applying the "Make Big Happen" System to Grow Big, which came out in January of 2022 and has already reached the #1 bestselling business book in the U.S. and #5 on the Wall Street Journal list. 

You will learn:

• The three elements of the Make BIG Happen System
• How they developed the Make BIG Happen System
• The kind of results clients have had who implement the Make BIG Happen System
• The typical struggles that prevent CEOs and their executive teams from growing big

Resources mentioned:

Order Making Big Happen: Applying the "Make Big Happen" System to Grow Big

CEO Coaching International website

Follow Mark Moses on LinkedIn 

Follow Don Schiavone on LinkedIn

The DiJulius Group

The Customer Service Revolution Podcast 

CXO Academy 

Customer Experience Executive Online Academy  

The Customer Service Revolution Conference  

Become a licensed CX Coaching 

John’s Books  

If you enjoyed this episode, we’ve created a PDF that has all of the key information for you from the episode. Just go over to our podcast page at https://thedijuliusgroup.com/the-customer-service-revolution-podcast to download it.