Inspired by many trials over the past year (a global pandemic as well as her mom’s ailing health), Gurpreet, a veteran care provider, has envisioned a better model for procuring home health care but needs to determine her best first step to make her vision a reality. And while it’s tempting to dive into a tech build, after her call with Marc, she realizes that the answer lies in doubling down on her own unique experience to really move forward.

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