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Think your project's on fire? đ„
Come hear how Maine tried to swap a 30âyearâold COBOL HR/payroll system for something cloudâfriendly ⊠and wound up with six years, two vendors, and ± $35 M spentâwith no live system to show for it.
(PsstâLove this kind of realâworld PM talk? Join our member community for templates, monthly problemâsolving Happy Hours with us, and coaching: PMHappyHour.com/membership.)
đ Your Hosts
Kim Essendrup â PM coach, speaker, projectâfailure superâfan
Kate Anderson â coffeeâpowered realist & coâhost of Project Management Happy Hour
What We Cover
Why Maine's 2016 "$15 M, 2âyear" vision looked reasonable on paper
Vendor #1: Infor hired for $13.5 M ⊠then fired after two years with nothing working
Vendor #2: Workday lands a $15 M dealâhope (briefly) restored
2019â2020 red flags: missing staff, test cycles where 50 % of paychecks were wrong, "rosy" status decks
Feb 2021: Maine's 30âday ultimatum & $22.16 M demand letter to Workday (spoiler: lawyers ensue)
Project culture bombs: 400 % team turnover, a toxic manager, and a "rescue PM" married to the sponsor
Independent audit slideâdeck gold: zero items "ready for goâlive," chaotic configs, no data owner
Accenture steps in (another $10.9 M) while employees still depend on the 1980s mainframe
5 Brutal Lessons You Can Use Tomorrow
1) Write it down or write a check â fuzzy requirements = infinite rework.
2) Freeze configs, then test â moving targets make every cycle worthless.
3) Own the data â bad source data means bad payroll, period.
4) Toxic leadership kills progress â harassment & turnover wipe out continuity.
5) Audit early, not postâmortem â an external sanity check at first failure could have saved millions.
You Might Be in Trouble If âŠ
Your payroll test run is half wrong but the goâlive date stays.
A core requirement (e.g., laborâcost distribution) is "coming later"âafter all testing.
Status decks stay green while teammates are crying in their cars.
The new "fixâit" PM just happens to be married to the exec in charge.
Nobody can explain entranceâ/exitâcriteria, yet QA keeps restarting.
Adâhoc reports only work if you strip every security role.
Steering committee = fiveâminute victory lap + fiftyâfive minutes of blame pingâpong.
Backup plan is still "keep the COBOL mainframe running indefinitely."
If any of those hit home, open your RAID logânowâbefore your $15 M idea turns into headline fuel.
Why listen?
Rolling out HRIS, ERP, or Workday? Spot the landmines first.
Tired of sanitized "success stories"? We tell it like it isâwith a dash of salt.
Exec or sponsor? See how weak governance detonates budgetsâand morale.
đ Subscribe for more Lessons Not Learned, salty PM rants, and practical tips.
đĄ Grab our free RAID Log template & onâdemand training at https://PMHappyHour.com
Sources & References
Maine Legislature. Government Oversight Committee Report on Workday Implementation (2021).
Maine Legislature. IJA Strategies Independent Assessment (2020).
Portland Press Herald. "System failure: Inside Maine's $35 M HR software meltdown" (Jun 20 2021).
Sun Journal. "Maine hires new contractor to complete longâdelayed software upgrade" (Jun 7 2022).
The Register. "Maine threatens to terminate Workday contract over delays" (Mar 31 2021).
The Register. "No accountability for Workday's HR system failure, officials claim" (Apr 14 2021).
Views are the hosts' own. Brand names belong to their respective owners.
#ProjectManagement #LessonsNotLearned #Workday #ProjectFailure #PMHappyHour
JOIN THE HAPPY HOUR!
Get access to all podcasts, PDU certificates, bonus content, exclusive member Q&A webinars and more from our membership! https://pmhappyhour.com/membership
By Kim Essendrup and Kate Anderson4.8
278278 ratings
Think your project's on fire? đ„
Come hear how Maine tried to swap a 30âyearâold COBOL HR/payroll system for something cloudâfriendly ⊠and wound up with six years, two vendors, and ± $35 M spentâwith no live system to show for it.
(PsstâLove this kind of realâworld PM talk? Join our member community for templates, monthly problemâsolving Happy Hours with us, and coaching: PMHappyHour.com/membership.)
đ Your Hosts
Kim Essendrup â PM coach, speaker, projectâfailure superâfan
Kate Anderson â coffeeâpowered realist & coâhost of Project Management Happy Hour
What We Cover
Why Maine's 2016 "$15 M, 2âyear" vision looked reasonable on paper
Vendor #1: Infor hired for $13.5 M ⊠then fired after two years with nothing working
Vendor #2: Workday lands a $15 M dealâhope (briefly) restored
2019â2020 red flags: missing staff, test cycles where 50 % of paychecks were wrong, "rosy" status decks
Feb 2021: Maine's 30âday ultimatum & $22.16 M demand letter to Workday (spoiler: lawyers ensue)
Project culture bombs: 400 % team turnover, a toxic manager, and a "rescue PM" married to the sponsor
Independent audit slideâdeck gold: zero items "ready for goâlive," chaotic configs, no data owner
Accenture steps in (another $10.9 M) while employees still depend on the 1980s mainframe
5 Brutal Lessons You Can Use Tomorrow
1) Write it down or write a check â fuzzy requirements = infinite rework.
2) Freeze configs, then test â moving targets make every cycle worthless.
3) Own the data â bad source data means bad payroll, period.
4) Toxic leadership kills progress â harassment & turnover wipe out continuity.
5) Audit early, not postâmortem â an external sanity check at first failure could have saved millions.
You Might Be in Trouble If âŠ
Your payroll test run is half wrong but the goâlive date stays.
A core requirement (e.g., laborâcost distribution) is "coming later"âafter all testing.
Status decks stay green while teammates are crying in their cars.
The new "fixâit" PM just happens to be married to the exec in charge.
Nobody can explain entranceâ/exitâcriteria, yet QA keeps restarting.
Adâhoc reports only work if you strip every security role.
Steering committee = fiveâminute victory lap + fiftyâfive minutes of blame pingâpong.
Backup plan is still "keep the COBOL mainframe running indefinitely."
If any of those hit home, open your RAID logânowâbefore your $15 M idea turns into headline fuel.
Why listen?
Rolling out HRIS, ERP, or Workday? Spot the landmines first.
Tired of sanitized "success stories"? We tell it like it isâwith a dash of salt.
Exec or sponsor? See how weak governance detonates budgetsâand morale.
đ Subscribe for more Lessons Not Learned, salty PM rants, and practical tips.
đĄ Grab our free RAID Log template & onâdemand training at https://PMHappyHour.com
Sources & References
Maine Legislature. Government Oversight Committee Report on Workday Implementation (2021).
Maine Legislature. IJA Strategies Independent Assessment (2020).
Portland Press Herald. "System failure: Inside Maine's $35 M HR software meltdown" (Jun 20 2021).
Sun Journal. "Maine hires new contractor to complete longâdelayed software upgrade" (Jun 7 2022).
The Register. "Maine threatens to terminate Workday contract over delays" (Mar 31 2021).
The Register. "No accountability for Workday's HR system failure, officials claim" (Apr 14 2021).
Views are the hosts' own. Brand names belong to their respective owners.
#ProjectManagement #LessonsNotLearned #Workday #ProjectFailure #PMHappyHour
JOIN THE HAPPY HOUR!
Get access to all podcasts, PDU certificates, bonus content, exclusive member Q&A webinars and more from our membership! https://pmhappyhour.com/membership

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