The Freight Coach Podcast

1210. #TFCP - Keeping It Real: Transparency and Trust in Family-Run Freight!


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What's the key to maintaining a core competency in freight and succeeding for a multi-generational family-owned trucking business? Today, we've got an incredible guest, Pamela Polyak of Polyak Trucking, and hear her real-world experience, business strategies, and commitment to industry improvement!

Some Takeaways From This Episode:

  • Strategic Company Focus: Polyak Trucking, a family-owned business, has evolved from milk delivery to specialized in dry van, reefer, and intermodal operations. Customer base diversification strategy—ensuring no client exceeds 25% of total revenue to mitigate risks.
  • Business Development Strategy: Diversifying shipper relationships and maintaining a core competency in full truckload services. The Midwest is the main geographic focus, with flexibility for dedicated lanes. Avoiding service overload improves operational efficiency and profitability.
  • Compliance and Education: Compliance with FMCSA and DOT regulations is becoming increasingly complex. Pam Polyak's consulting firm focuses on mock DOT audits and compliance education for small fleets, addressing common gaps and enhancing knowledge in regulatory requirements like driver qualification and drug testing.

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The Freight Coach PodcastBy Chris Jolly

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