Massimo Andolina is the SVP Operations at Philip Morris International (PMI) since 2018. He joined the company in 2008 as Director Operations Planning and served in various VP roles thereafter, including VP PMI Business Transformation. Prior to joining PMI, Massimo held a variety of international positions in strategic marketing and general management for Tetra Pak and in operations for R.J. Reynolds. 

PMI is a leading international tobacco company working to deliver a smoke-free future and evolving its portfolio for the long-term to include products outside of the tobacco and nicotine sector. Since 2008, PMI has invested more than USD 9 billion to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke, with the goal of completely ending the sale of cigarettes.

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Some of the highlights of the episode:

• Inflection points in Massimo’s career
• PMI’s transformation from a tobacco to an electronics company
• From a manufacturing-centric to a customer-centric supply chain
• What worked and what didn't in the transformation process 
• Why the ability to learn and unlearn is key to PMI’s transformation
• Leap frogging supply chain and change management

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