Matthew Cooke is the Vice President of Consulting Strategy at Call Box. For the past 10 years, Matt has worked with thousands of healthcare organizations to improve their strategic operations, optimize their caller experience, capitalize on marketing efforts, and streamline operational workflow. He's led numerous webinars and speaking engagements, specifically in the dental industry. Prior to his time at Call Box, Matt led project teams at Epic Systems, consulting with healthcare organizations of all sizes across the United States.

Kimeran Johnson is the Director of Client Acquisition at Scheduling Institute. For the past 15 years, Kimeran has worked with dentists and their teams to streamline processes in the practice around new patient acquisition. She helps them leverage data and training to produce greater results in marketing and team performance. Kimeran has experience in training, management and marketing. A fun fact is Kimeran trained Howard Farran’s Today’s Dental team a decade ago on the 5-Star New Patient Phone Training.