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In this week's episode, hosts James, Ian, and David share insights into the role of a 2% agent during the completion of a house sale. They discuss the process leading up to completion day, including the handover of keys, client gifts, and their ongoing 'keep in touch' policy. Additionally, they answer questions that have been submitted.

As always, the conversation moves into more interesting topics and anecdotes, and the episode is packed with value on how to improve your business to consistently secure those 2% fees at the higher end of the market.

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