Bernadette discusses the renovation process with one of our keen students, Odette Overlunde as she navigated two recent renovations. Take note of Odette’s long-term strategy for her renovation future.

EPISODE HIGHLIGHTS:

• [02:15] Get to know Odette Overlunde
• [04:02] Renovation strategy and IT
• [07:08] Creating a renovation strategy for clients
• [08:32] What project challenges were encountered
• [11:01] Good communication at all levels in a renovation is essential
• [12:17] Keeping trades happy and on track (pay them on time!)
• [14:03] Are you covered and protected with the right insurance?
• [16:48] The Lane Cove project strategy
• [19:02] How to avoid renovation complaints
• [20:06]Dilapidation report – the process and lessons
• [23:18] The Arncliffe project strategy
• [30:00] Lessons from doing renovations with clients