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#14: How to Handle After-Hours Calls: Your Practice, Your Rules
You didn’t start your private practice to be on call 24/7.
But when the clinic closes, the patient questions don’t stop—and if you don’t have a plan, your time and energy will suffer.
In this episode of Physicians Hanging a Shingle, we’re talking about how to handle after-hours patient communication in a way that protects your time, your sanity, and your standards of care.
We’ll explore several options—whether you're running an insurance-based, direct care, or concierge model—and how to set clear boundaries from the start.
You’ll learn:
What to consider if you’re taking personal calls or texts
Private practice gives you the power to build your systems your way.
Let’s make sure they work for you—not against you.
Resources Mentioned:
----
Podcast Episodes Mentioned:
#12: Navigating the Credentialing Process: What You Need to Know
----
Make sure you download the FREE checklist I created to make sure you don't miss any important steps in the planning of your new medical practice.
Click here for The Ultimate Checklist for Starting Your Medical Practice
----
Social Media Communities:
Private Facebook Group: Physicians Starting Private Practices
Instagram: @hanging_a_shingle
LinkedIn: www.linkedin.com/in/drbrittneyanderson
----
If you’re building your own private practice and want guidance from someone who’s done it successfully—I’d love to help.
Visit https://paperbell.me/theprivatepracticeblueprint to learn more about 1:1 coaching.
View all episodes
By Brittney Anderson, MD, FAAFP | Physician and Practice Owner
4.8
2121 ratings
You didn’t start your private practice to be on call 24/7.
But when the clinic closes, the patient questions don’t stop—and if you don’t have a plan, your time and energy will suffer.
In this episode of Physicians Hanging a Shingle, we’re talking about how to handle after-hours patient communication in a way that protects your time, your sanity, and your standards of care.
We’ll explore several options—whether you're running an insurance-based, direct care, or concierge model—and how to set clear boundaries from the start.
You’ll learn:
What to consider if you’re taking personal calls or texts
Private practice gives you the power to build your systems your way.
Let’s make sure they work for you—not against you.
Resources Mentioned:
----
Podcast Episodes Mentioned:
#12: Navigating the Credentialing Process: What You Need to Know
----
Make sure you download the FREE checklist I created to make sure you don't miss any important steps in the planning of your new medical practice.
Click here for The Ultimate Checklist for Starting Your Medical Practice
----
Social Media Communities:
Private Facebook Group: Physicians Starting Private Practices
Instagram: @hanging_a_shingle
LinkedIn: www.linkedin.com/in/drbrittneyanderson
----
If you’re building your own private practice and want guidance from someone who’s done it successfully—I’d love to help.
Visit https://paperbell.me/theprivatepracticeblueprint to learn more about 1:1 coaching.
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